Understanding employee delight and voice from the internal marketing perspective
Year of publication: |
2015
|
---|---|
Authors: | Kim, Mi Ran ; Knutson, Bonnie J. ; Han, Jaebum |
Published in: |
Journal of hospitality marketing & management. - Philadelphia, Pa. : Taylor & Francis, ISSN 1936-8623, ZDB-ID 2493700-9. - Vol. 24.2015, 3/4, p. 260-286
|
Subject: | internal marketing | employee delight | employee voice | employee behavior | hotel industry | Hotellerie | Hotel industry | Mitbestimmung | Codetermination | Arbeitskräfte | Workforce | Arbeitsverhalten | Work behaviour | Arbeitsbeziehungen | Employment relations | Internationales Marketing | International marketing | Personalmanagement | Human Resource Management | Mitarbeiterbindung | Employee retention | Arbeitszufriedenheit | Job satisfaction |
-
Hotel employees' organizational behaviors from cross-national perspectives
Kim, Mi Ran, (2017)
-
Kim, Mi Ran, (2016)
-
Elbaz, Ahmed Mohamed, (2022)
- More ...
-
Kim, Mi Ran, (2016)
-
Relationships among customer satisfaction, delight, and loyalty in the hospitality industry
Kim, Mi Ran, (2015)
-
Hotel employees' organizational behaviors from cross-national perspectives
Kim, Mi Ran, (2017)
- More ...