When and how information and communication technology orientation affects salespeople's role stress : the interplay of salesperson characteristics and environmental complexity
Year of publication: |
2023
|
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Authors: | Kramer, Victoria ; Krafft, Manfred |
Published in: |
European journal of marketing. - Bradford : Emerald, ISSN 1758-7123, ZDB-ID 2002936-6. - Vol. 57.2023, 3, p. 659-682
|
Subject: | Complexity | Digitalization | Job demands-resources model | Sales management | Salesperson characteristics | Verkaufspersonal | Salespeople | Informationstechnik | Information technology | Anforderungsprofil | Occupational profile | Verkauf | Selling | Stress | Work stress | Arbeitsverhalten | Work behaviour |
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