You reap what you sow: How customer perceptions of justice and support enhance customer citizenship behaviors
Year of publication: |
2023
|
---|---|
Authors: | Song, Jing |
Published in: |
International Journal of Management, Economics and Social Sciences (IJMESS). - ISSN 2304-1366. - Vol. 12.2023, 3, p. 249-278
|
Publisher: |
Jersey City, NJ : IJMESS International Publishers |
Subject: | Perceived procedural justice | customer perceived support | customer citizenship behaviors | customer-based brand reputation | customer affective commitment |
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