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isPartOf:"Asia Pacific journal of marketing and logistics"
subject:"Globalization"
~isPartOf:"International journal of services and operations management"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Customer satisfaction"
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Globalization
Customer satisfaction
India
157
Indien
156
Consumer behaviour
46
Konsumentenverhalten
46
Dienstleistungsqualität
35
Service quality
35
Kundenzufriedenheit
33
Bank
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Quality management
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Qualitätsmanagement
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service quality
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Lean Production
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Lean production
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satisfaction
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Ali, Sadia Samar
2
Choudhury, Koushiki
2
Gupta, Nitin
2
Satapathy, Suchismita
2
Subashini, R.
2
Vasumathi, A.
2
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1
Ahmad, F.
1
Appiah, Alexander
1
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1
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1
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1
Choudhry, Koushiki
1
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1
Debata, Bikash Ranjan
1
Devi, P. Uma Maheswari
1
Dubey, Rameshwar
1
Gera, Rajat
1
Gupta, Atul
1
Gupta, Saranjit
1
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1
Konsra, Pooja
1
Kumar Datta, Saroj
1
Kumar, Amresh
1
Mahanty, Biswajit
1
Mahapatra, Siba Sankar
1
Makkad, Munish
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Asia Pacific journal of marketing and logistics
International journal of services and operations management
The international journal of bank marketing : IJBM
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
26
International journal of Indian culture and business management
20
Economic developments in India : quarterly update : analysis, reports, policy documents
19
International journal of business and globalisation : IJBG
17
The Indian economic journal
17
Global business review
15
China, India and the international economic order
13
Finance India : the quarterly journal of Indian Institute of Finance
12
Foreign trade review : quarterly journal of Indian Institute of Foreign Trade
12
Diversity and change in modern India : economic, social and political approaches
11
International journal of business information systems : IJBIS
11
The Asian economic review : journal of the Indian Institute of Economics
11
Globalisation and contemporary economic scenario ; 2
10
Paradigm : the journal of Institute of Management Technology
10
Global economic meltdown and Indian economy
9
Globalisation and contemporary economic scenario ; 1
9
Globalisation and world economic policies ; 2
9
International journal of business excellence
9
SpringerLink / Bücher
9
Emerging giants : China and India in the world economy
8
International journal of business excellence : IJBEX
8
International journal of emerging markets
8
International trade : regionalism and multilateralism
8
Journal of business research : JBR
8
Journal of global marketing
8
Manthan : journal of commerce and management
8
World Trade Organisation and Indian economic reforms ; 2
8
GITAM journal of management : a quarterly publication of GITAM Institute of Management
7
Globalisation, employment and mobility : the South Asian experience
7
Globalization and politics in India
7
Indian economy under globalisation process
7
International business review : the official journal of the European International Business Academy
7
Management international review : mir ; journal of international business
7
Marketing in the new global order : challenges and opportunities
7
South Asian journal of management : SAJM
7
The TQM journal : the international review of organizational improvement
7
Vision : the journal of business perspective
7
Working paper
7
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ECONIS (ZBW)
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1
Customers' perceptions and reactions in waiting lines : lessons from a contact service environment in a developing economy
Appiah, Alexander
;
Osei, Cosmos Benjamin
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 208-238
Persistent link: https://www.econbiz.de/10012106459
Saved in:
2
Self-service technology (web interface) : Bagozzi's self-regulation processes framework to measure Indian customer loyalty
Paul, Thomas John
;
Jacob, Jayanth
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 224-248
Persistent link: https://www.econbiz.de/10012008989
Saved in:
3
Relative importance of service value by customer relationship stages : evidence from the Indian retail banking
Ponnam, Abhilash
;
Paul, Rik
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 319-334
Persistent link: https://www.econbiz.de/10011707953
Saved in:
4
Consumer preference and satisfaction of M-wallets : a study on North Indian consumers
Singh, Nidhi
;
Srivastava, Shalini
;
Sinha, Neena
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 944-965
Persistent link: https://www.econbiz.de/10011788266
Saved in:
5
Customer orientation as a psychological construct : evidence from Indian B-B salespeople
Johlke, Mark C.
;
Iyer, Rajesh
- In:
Asia Pacific journal of marketing and logistics
29
(
2017
)
4
,
pp. 704-720
Persistent link: https://www.econbiz.de/10011791953
Saved in:
6
The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
Kant, Rishi
;
Jaiswal, Deepak
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011731400
Saved in:
7
Impact of service quality on customer satisfaction in private and public sector banks
Paul, Justin
;
Mittal, Arun
;
Srivastav, Garima
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 606-622
Persistent link: https://www.econbiz.de/10011606120
Saved in:
8
Service quality in pharmaceutical supply chain : a study with reference to three major cities of Andhra Pradesh, India
Devi, P. Uma Maheswari
;
Rao, B. Sankara
;
Shekhar, B. Raja
; …
- In:
International journal of services and operations management
24
(
2016
)
4
,
pp. 433-458
Persistent link: https://www.econbiz.de/10011636015
Saved in:
9
Redefining service quality scale with customer experience quality scale : a critical review
Gupta, Atul
- In:
International journal of services and operations management
25
(
2016
)
1
,
pp. 48-64
Persistent link: https://www.econbiz.de/10011593379
Saved in:
10
Predictors of customer loyalty in the Pakistani banking industry : a moderated-mediation study
Saleem, Muhammad Abid
;
Zahra, Sadaf
;
Ismail, Hina
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011593803
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