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isPartOf:"The journal of brand management : an international journal"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~subject:"Customer satisfaction"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Consumer Behaviour"
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Customer satisfaction
Consumer behaviour
521
Konsumentenverhalten
521
Brand management
287
Markenführung
287
Brand image
231
Markenimage
231
Brand
192
Markenartikel
190
Beziehungsmarketing
125
Relationship marketing
125
Kundenzufriedenheit
60
Luxury goods
54
Luxusgüter
54
Emotion
50
Gastronomie
48
Restaurant industry
48
Social Web
47
Social web
47
Dienstleistungsqualität
41
Internet marketing
41
Online-Marketing
41
Service quality
41
Hotel industry
35
Hotellerie
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Holiday behaviour
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Urlaubsverhalten
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Brand loyalty
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Viral marketing
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Virales Marketing
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Advertising effects
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Werbewirkung
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Marketing management
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Marketingmanagement
25
Corporate Social Responsibility
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Corporate social responsibility
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Markentreue
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Personality psychology
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Persönlichkeitspsychologie
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USA
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Aufsatz in Zeitschrift
Article in journal
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Kim, Eojina
3
Mattila, Anna S.
3
Raab, Carola
3
Tang, Liang
3
Han, Heesup
2
Lee, Seonjeong
2
Liu, Matthew Tingchi
2
Miao, Li
2
Ryu, Kisang
2
Wong, IpKin Anthony
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Ahmadi, Hormoz
1
Ali, Mohamed Ahmed
1
Arteaga-Moreno, Francisco
1
Back, Ki-joon
1
Baker, Melissa A.
1
Baylghomog, Steven W.
1
Berezan, Orie
1
Bogicevic, Vanja
1
Boon Liat Cheng
1
Bosselman, Robert
1
Bujisic, Milos
1
Cabello-Manrique, David
1
Casidy, Riza
1
Cham Tat Huei
1
Chen, Chien-Yu
1
Chen, Ivy S. N.
1
Chen, Nan
1
Chen, Sandy C.
1
Cheng, Jui-Chang
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Cheung, Man Lai
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Chi, Christina Geng-Qing
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Chuang, Ning-Kuang
1
Clemes, Michael D.
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Del Chiappa, Giacomo
1
Doh, Sun-Jae
1
Díaz García, Estrella
1
Fam, Kim Shyan
1
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1
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The journal of brand management : an international journal
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of retailing and consumer services
319
International journal of hospitality management
184
Journal of business research : JBR
142
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
84
International journal of contemporary hospitality management
77
Cogent business & management
70
Services marketing quarterly
57
Tourism management : research, policies, practice
54
The service industries journal
49
Psychology & marketing
48
Asia Pacific journal of marketing and logistics
47
Service business
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Journal of service research : JSR
38
Journal of strategic marketing
35
International journal of electronic marketing and retailing : IJEMR
34
The international journal of bank marketing : IJBM
34
Tourism management perspectives : TMP
34
European journal of marketing : EJM
33
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
30
The international review of retail, distribution and consumer research
28
International journal of retail and distribution management
27
International journal of quality and service sciences
26
Journal of air transport management
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
The TQM journal : the international review of organizational improvement
25
Total quality management & business excellence
24
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
23
International journal of business information systems : IJBIS
22
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ECONIS (ZBW)
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1
An integrated model of retail brand equity : the role of consumer shopping experience and shopping value
Zhang, Chi
;
Vorhies, Douglas W.
;
Zhou, Wenkai
- In:
The journal of brand management : an international journal
30
(
2023
)
5
,
pp. 398-413
Persistent link: https://www.econbiz.de/10014372592
Saved in:
2
The role of post-stay evaluation on eWOM and hotel revisit intention among Gen Y
Sharipudin, Mohamad-Noor Salehhuddin
;
Cheung, Man Lai
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 57-83
Persistent link: https://www.econbiz.de/10014229967
Saved in:
3
Marketing a destination brand image to Muslim tourists : does accessibility to cultural needs matter in developing brand loyalty?
Wisker, Zazli Lily
;
Kadirov, Djavlonbek
;
Nizar, Jithin
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 84-105
Persistent link: https://www.econbiz.de/10014229970
Saved in:
4
The role of cultural differences in customer retention : evidence from the high-contact service industry
Fam, Kim Shyan
;
Boon Liat Cheng
;
Cham Tat Huei
;
Yi, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 257-288
Persistent link: https://www.econbiz.de/10014230003
Saved in:
5
When do consumers prefer AI-enabled customer service? : the interaction effect of brand personality and service provision type on brand attitudes and purchase intentions
Yang, Chen
;
Hu, Jing
- In:
The journal of brand management : an international journal
29
(
2022
)
2
,
pp. 167-189
Persistent link: https://www.econbiz.de/10013170552
Saved in:
6
Gratifications sought versus gratifications achieved in online brand communities : satisfaction and motives of lurkers and posters
McLaughlin, Caitlin
;
Haverila, Kai
;
Haverila, Matti
- In:
The journal of brand management : an international journal
29
(
2022
)
2
,
pp. 190-207
Persistent link: https://www.econbiz.de/10013170633
Saved in:
7
Applying expanded servicescape to the hotel industry
Lee, Seonjeong
;
Chuang, Ning-Kuang
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
4
,
pp. 771-796
Persistent link: https://www.econbiz.de/10013171233
Saved in:
8
Hierarchal formation of trust on peer-to-peer lodging platforms
Luo, Yi
;
Tang, Liang
;
Kim, Eojina
;
Wang, Xi
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1384-1410
Persistent link: https://www.econbiz.de/10013387405
Saved in:
9
Active and reactive value dimensions : a dynamic-based perspective in the hotel sector
Gallarza, Martina G.
;
Sánchez-Fernández, Raquel
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1436-1473
Persistent link: https://www.econbiz.de/10013387412
Saved in:
10
The role of transactionality of mobile branded apps in brand experience and its impact on loyalty
Plotkina, Daria
;
Rabeson, Landisoa
- In:
The journal of brand management : an international journal
29
(
2022
)
5
,
pp. 470-483
Persistent link: https://www.econbiz.de/10013391064
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