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subject:"Electronic Banking"
subject:"Germany"
~isPartOf:"Innovationen und Konzepte für die Bank der Zukunft : mit modernen Vertriebslösungen und optimierten Wertschöpfungsprozessen künftigen Herausforderungen begegnen"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Beziehungsmarketing"
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Electronic Banking
Germany
Beziehungsmarketing
Bank
113
Relationship marketing
42
Consumer behaviour
36
Konsumentenverhalten
36
Customer satisfaction
27
Kundenzufriedenheit
27
Dienstleistungsqualität
22
Service quality
22
Banking
16
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16
Finanzdienstleistung
16
India
14
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Innovationen und Konzepte für die Bank der Zukunft : mit modernen Vertriebslösungen und optimierten Wertschöpfungsprozessen künftigen Herausforderungen begegnen
The international journal of bank marketing : IJBM
Die Bank
110
Europäische Hochschulschriften / 5
75
SpringerLink / Bücher
55
Gabler Edition Wissenschaft
39
Journal of digital banking
32
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
30
Discussion paper / Deutsche Bundesbank
29
Bundesbank Series 2 Discussion Paper
27
Discussion paper
26
Bank-Praktiker : rechtssicher, revisionsfest, risikogerecht
22
Sparkasse : Manager-Magazin für die Sparkassen-Finanzgruppe
22
CFS working paper series
21
Monatsbericht
21
Journal of financial services marketing : JFSM
18
International journal of bank marketing
17
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
15
Journal of banking & finance
15
Risiko-Manager
15
Schriftenreihe des European Center for Financial Services
15
Springer eBook Collection / Business and Economics
15
International journal of electronic customer relationship management : IJECRM
14
Journal of financial services marketing
14
Schriftenreihe des Zentrums für Ertragsorientiertes Bankmanagement
14
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
14
DIW weekly report : economy, politics, science : a policy bulletin from the German Institute for Economic Research
13
Discussion paper / Centre for Economic Policy Research
13
The service industries journal
13
Untersuchungen über das Spar-, Giro- und Kreditwesen / B
13
Bundesbank Discussion Paper
12
Kredit und Kapital
12
Cogent business & management
11
Studienreihe der Stiftung Kreditwirtschaft an der Universität Hohenheim
11
Thünen-series of applied economic theory : working paper
11
Gabler-Edition Wissenschaft
10
International journal of electronic finance : IJEF
10
Research
10
Wettbewerb und Regulierung von Märkten und Unternehmen
10
Financial innovation : FIN
9
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ECONIS (ZBW)
56
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1
The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
Kant, Rishi
;
Jaiswal, Deepak
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011731400
Saved in:
2
Do consumers subjectively perceive relationships in objectively defined relational, interimistic, and transactional exchange in financial services?
Eriksson, Kent
;
Hermansson, Cecilia
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 472-494
Persistent link: https://www.econbiz.de/10011731471
Saved in:
3
The influence of culture on trust in B2B banking relationships
Houjeir, Roudaina
;
Brannan, Ross
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 495-515
Persistent link: https://www.econbiz.de/10011731545
Saved in:
4
Mediators of the relationship between service quality and customer loyalty : evidence from the banking sector in Zimbabwe
Makanyeza, Charles
;
Chikazhe, Lovemore
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 540-556
Persistent link: https://www.econbiz.de/10011731623
Saved in:
5
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Saved in:
6
Consumer initial trust toward internet-only banks in France
Kaabachi, Souheila
;
Mrad, Selima Ben
;
Petrescu, Maria
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 903-924
Persistent link: https://www.econbiz.de/10011788241
Saved in:
7
Mediation role of brand preference on bank advertising and customer loyalty : a developing country perspective
Amoako, George Kofi
;
Anabila, Peter
;
Effah, Ebenezer Asare
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 983-996
Persistent link: https://www.econbiz.de/10011788289
Saved in:
8
Consumer perceptions of online banking in Spain using netnography : a positioning story
Clemente-Ricolfe, Jose-Serafin
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 966-982
Persistent link: https://www.econbiz.de/10011788290
Saved in:
9
Banking system trust, bank trust, and bank loyalty
Esterik-Plasmeijer, Pauline W. J. van
;
Raaij, Willem …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 97-111
Persistent link: https://www.econbiz.de/10011617852
Saved in:
10
Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
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