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type_genre:"Sammlung"
~subject:"Emotion"
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1
Customer reactions to frontline employee emotion authenticity : an empirical investigation of boundary conditions
Lechner, Andreas
-
2019
Persistent link: https://www.econbiz.de/10012024687
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2
Negative affective states in customers service experience : investigating antecedents and mitigations
Haager, Stephanie
-
2018
Persistent link: https://www.econbiz.de/10012020297
Saved in:
3
The two-stage decision process during online purchasing - empirical and observation field studies on cognitive, affective and behavior outcomes
Zhou, Wenyan
-
2018
Persistent link: https://www.econbiz.de/10011897959
Saved in:
4
Emotions in service recovery encounters
Jerger, Christina
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2017
Persistent link: https://www.econbiz.de/10011731104
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5
Social neuromarketing : the role of social context in measuring advertising effectiveness
Pozharliev, Rumen Ivaylov
-
2017
Persistent link: https://www.econbiz.de/10011634723
Saved in:
6
Influencing affective forecasts for material products
Stangl, Theresa
-
2014
Persistent link: https://www.econbiz.de/10010406475
Saved in:
7
Attention and perception in decision-making and interactions
Webb, Edward John Dorrell
-
2016
Persistent link: https://www.econbiz.de/10011483525
Saved in:
8
Emotion, adaptive decision making and consumer behavior
Bettman, James R.
;
Kahn, Barbara E.
;
Keller, Punam Anand
-
2016
Persistent link: https://www.econbiz.de/10011446104
Saved in:
9
Emotions in economic exchange processes revisited : systematization and further empirical evidence
Wobker, Inga Kristina
-
2012
Persistent link: https://www.econbiz.de/10010394796
Saved in:
10
Measuring media sentiment : essays on its impact on the economy and the financial markets
Uhl, Matthias
-
2011
Persistent link: https://www.econbiz.de/10009490825
Saved in:
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