//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of quality & reliability management"
~subject:"Health care system"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Dienstleistungsqualität"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Health care system
Dienstleistungsqualität
112
Service quality
112
Quality management
57
Qualitätsmanagement
57
Customer satisfaction
49
Kundenzufriedenheit
49
Consumer behaviour
20
Konsumentenverhalten
20
Beziehungsmarketing
17
Relationship marketing
17
Product quality
14
Produktqualität
14
Dienstleistungssektor
11
Gesundheitsversorgung
11
Health care
11
Hospital
11
Krankenhaus
11
Performance measurement
11
Performance-Messung
11
Service industry
11
Bank
9
Satisfaction
9
Gesundheitswesen
8
India
8
Indien
8
AHP approach
7
AHP-Verfahren
7
Customer loyalty
6
E-commerce
6
Electronic Banking
6
Electronic Commerce
6
Electronic banking
6
Multi-criteria analysis
6
Multikriterielle Entscheidungsanalyse
6
Patienten
6
Patients
6
China
5
Industrie
5
Internet
5
more ...
less ...
Online availability
All
Undetermined
8
Type of publication
All
Article
8
Type of publication (narrower categories)
All
Article in journal
8
Aufsatz in Zeitschrift
8
Language
All
English
8
Author
All
Malik, Shahab Alam
2
Shabbir, Asma
2
Ahmad Jusoh
1
Al Kuwaiti, Ibrahim A.
1
Anouze, Abdel Latef
1
Awwad, Abdulkareem Salameh
1
Blankson, Charles
1
Boakye, Kwabena G.
1
Cudney, Elizabeth A.
1
Dayan, Aysenur
1
Dayan, Mumin
1
Husain, Zafar
1
Janjua, Saquib Yusaf
1
Javed Ali
1
Khalil Md Nor
1
Malik, Shujah Alam
1
Ng, Poh Yen
1
Norhalimah Idris
1
Panda, Rajeev Kumar
1
Prybutok, Victor R.
1
Qin, Hong
1
Saleh, Amiruddin
1
Senapati, Shubham
1
Sik, Sumaedi
1
Sumardjo, Sumardjo
1
Syukri, Agus Fanar
1
more ...
less ...
Published in...
All
International journal of quality & reliability management
Journal of health organization and management
28
Health care management review : HCM review
24
The TQM journal : the international review of organizational improvement
22
NBER Working Paper
18
NBER working paper series
17
Working paper / National Bureau of Economic Research, Inc.
16
Journal of health economics
15
Quality management journal : QMJ
14
Journal of service management
13
International journal of productivity and quality management : IJPQM
12
Technological forecasting & social change : an international journal
12
Health marketing quarterly
11
Journal of business research : JBR
11
The service industries journal
11
Total quality management & business excellence
11
CHE research paper
10
International journal of hospitality management
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
Health economics
9
International journal of services and operations management
9
Production and operations management : an international journal of the Production and Operations Management Society
9
Discussion paper / Centre for Economic Policy Research
8
European journal of operational research : EJOR
8
International journal of pharmaceutical and healthcare marketing : IJPHM
8
International journal of production research
8
Manufacturing & service operations management : M & SOM
8
The Milbank quarterly
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
World Bank E-Library Archive
8
International journal of quality and service sciences
7
OECD Health Statistics
7
Production and operations management : the flagship research journal of the Production and Operations Management Society
7
Service business
7
Socio-economic planning sciences : the international journal of public sector decision-making
7
The European journal of health economics : HEPAC ; health economics in prevention and care
7
The journal of services marketing
7
Health economics review
6
Journal of public economics
6
Journal of the Operational Research Society
6
more ...
less ...
Source
All
ECONIS (ZBW)
8
Showing
1
-
8
of
8
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Healthcare service quality and patient satisfaction : a conceptual framework
Javed Ali
;
Ahmad Jusoh
;
Norhalimah Idris
;
Khalil Md Nor
- In:
International journal of quality & reliability management
41
(
2024
)
2
,
pp. 608-627
Persistent link: https://www.econbiz.de/10014470928
Saved in:
2
Competitive priorities and engagement : can they be a source of satisfaction? : customer-centered model
Awwad, Abdulkareem Salameh
;
Anouze, Abdel Latef
; …
- In:
International journal of quality & reliability management
41
(
2024
)
5
,
pp. 1337-1355
Persistent link: https://www.econbiz.de/10014520501
Saved in:
3
Enriching healthcare service quality by leveraging service experiences in Indian private hospitals : application of fuzzy-AHP approach
Senapati, Shubham
;
Panda, Rajeev Kumar
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2301-2325
Persistent link: https://www.econbiz.de/10014470784
Saved in:
4
A model of health-related quality of life during COVID-19 pandemic : the role of food customer loyalty and affordability
Sik, Sumaedi
;
Sumardjo, Sumardjo
;
Saleh, Amiruddin
; …
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2612-2631
Persistent link: https://www.econbiz.de/10014470809
Saved in:
5
Factors influencing patient loyalty to outpatient medical services : an empirical analysis of the UAE's government healthcare system
Dayan, Mumin
;
Al Kuwaiti, Ibrahim A.
;
Husain, Zafar
; …
- In:
International journal of quality & reliability management
39
(
2022
)
1
,
pp. 176-203
Persistent link: https://www.econbiz.de/10013169330
Saved in:
6
Equating the expected and perceived service quality : a comparison between public and private healthcare service providers
Shabbir, Asma
;
Malik, Shahab Alam
;
Janjua, Saquib Yusaf
- In:
International journal of quality & reliability management
34
(
2017
)
8
,
pp. 1295-1317
Persistent link: https://www.econbiz.de/10011754352
Saved in:
7
An assessment of national healthcare service delivery : a Ghanaian illustration
Boakye, Kwabena G.
;
Blankson, Charles
;
Prybutok, Victor R.
- In:
International journal of quality & reliability management
34
(
2017
)
5
,
pp. 649-666
Persistent link: https://www.econbiz.de/10011706922
Saved in:
8
Measuring patieints' healthcare service quality perceptions, satisfaction, and loyalty in public and private sector hospitals in Pakistan
Shabbir, Asma
;
Malik, Shahab Alam
;
Malik, Shujah Alam
- In:
International journal of quality & reliability management
33
(
2016
)
5
,
pp. 538-557
Persistent link: https://www.econbiz.de/10011583501
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->