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~isPartOf:"Journal of fashion marketing and management"
~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~subject:"Einzelhandel"
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Einzelhandel
Beziehungsmarketing
126
Relationship marketing
126
Consumer behaviour
57
Konsumentenverhalten
57
Customer satisfaction
29
Kundenzufriedenheit
29
relationship marketing
24
Dienstleistungsqualität
21
Service quality
21
Lieferantenmanagement
20
Supplier relationship management
20
Brand management
18
Markenführung
18
Retail trade
15
Fashion
14
Mode
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Social Web
13
Social web
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Confidence
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10
Brand image
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Markenartikel
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E-commerce
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Electronic Commerce
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Emotion
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Internet marketing
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Online-Marketing
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Brand loyalty
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Marketing management
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Marketingmanagement
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customer retention
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satisfaction
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trust
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Gil Saura, Irene
2
Kim, Jieun
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Lindsey-Mullikin, Joan
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Bradshaw, Amanda S.
1
Chen, Yi-Mu
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Choi, Dooyoung
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Cretul, Matthew
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Doyle, Jim
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Faßnacht, Martin
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Goel, Suhsma
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Grewal, Dhruv
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Kim, Jae-eun
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Klose, Sonja
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Krishnan, Ram
1
Lee, Ji Young
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Ruiz-Molina, Maria Eugenia
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Treise, Debbie
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Journal of fashion marketing and management
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of retailing and consumer services
176
Journal of retailing
46
Journal of business research : JBR
43
The international review of retail, distribution and consumer research
37
International journal of retail & distribution management
33
International journal of retail and distribution management
29
The journal of services marketing
15
Journal of strategic marketing
11
Marketing intelligence & planning
11
International journal of electronic marketing and retailing : IJEMR
10
Journal of the Academy of Marketing Science
10
Cogent business & management
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
International journal of production economics
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Psychology & marketing
8
International journal of business information systems : IJBIS
7
International journal of electronic commerce : IJEC
7
Services marketing quarterly
7
SpringerLink / Bücher
7
European journal of marketing : EJM
6
European journal of operational research : EJOR
6
Journal of business economics and management
6
Journal of internet commerce
6
Journal of operations management
6
Journal of service management
6
Service business
6
Technological forecasting & social change : an international journal
6
The journal of consumer marketing
6
Asia Pacific journal of marketing and logistics
5
Handelsforschung
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of technology marketing : IJTMkt
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Journal of marketing
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
The journal of product & brand management
5
The service industries journal
5
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ECONIS (ZBW)
15
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Date (oldest first)
1
You can't shop with us : how US-based, value- and mid-market online clothing retailers position their plus-size female clothing sections
Shelton, Summer Suzanne
;
Bradshaw, Amanda S.
;
Cretul, …
- In:
Journal of fashion marketing and management
27
(
2023
)
6
,
pp. 1009-1026
Persistent link: https://www.econbiz.de/10014430535
Saved in:
2
Examining the drivers of deviant service adaption in fashion retailing : the role of tenure
Mortimer, Gary
;
Wang, Shasha
- In:
Journal of fashion marketing and management
26
(
2022
)
2
,
pp. 221-246
Persistent link: https://www.econbiz.de/10013162349
Saved in:
3
Online customer relationship marketing tactics through social media and perceived customer retention orientation of the green retailer
Kang, Ju-Young M.
;
Kim, Jieun
- In:
Journal of fashion marketing and management
21
(
2017
)
3
,
pp. 298-316
Persistent link: https://www.econbiz.de/10011773339
Saved in:
4
Customers’ attribution of blame in chain store settings : the perspectives of relationship orientation
Chen, Yi-Mu
;
Huang, Tseng-Lung
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
3
,
pp. 220-238
Persistent link: https://www.econbiz.de/10011383851
Saved in:
5
Emotional and altruistic values as drivers for a loyalty-based segementation in retailing : an approach to postrecession Spanish apparel consumers
Gallarza-Granizo, Martina G.
;
Gil Saura, Irene
; …
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
3
,
pp. 200-217
Persistent link: https://www.econbiz.de/10011633633
Saved in:
6
Retail store environment and customer experience : a paradigm
Sachdeva, Ishita
;
Goel, Suhsma
- In:
Journal of fashion marketing and management
19
(
2015
)
3
,
pp. 290-298
Persistent link: https://www.econbiz.de/10011443450
Saved in:
7
Making customer engagement fun : customer-salesperson interaction in luxury fashion retailing
Kim, Jieun
;
Kim, Jae-eun
- In:
Journal of fashion marketing and management
18
(
2014
)
2
,
pp. 133-144
Persistent link: https://www.econbiz.de/10010384291
Saved in:
8
Perceived benefits of retail loyalty programs : their effects on program loyalty and customer loyalty
Kim, Hye-yŏng
;
Lee, Ji Young
;
Choi, Dooyoung
;
Wu, Juanjuan
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
2
,
pp. 95-113
Persistent link: https://www.econbiz.de/10009774825
Saved in:
9
Companion shoppers and the consumer shopping experience
Lindsey-Mullikin, Joan
;
Munger, Jeanne Lauren
- In:
Journal of relationship marketing : innovations & …
10
(
2011
)
1
,
pp. 7-27
Persistent link: https://www.econbiz.de/10009012723
Saved in:
10
An investigation of pricing data for evidence of institutional-level relationship marketing behaviors
Doyle, Jim
- In:
Journal of relationship marketing : innovations & …
9
(
2010
)
4
,
pp. 264-278
Persistent link: https://www.econbiz.de/10008857873
Saved in:
1
2
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