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~isPartOf:"Journal of retailing and consumer services"
~subject:"Electronic Commerce"
~subject:"Markenimage"
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Search: "Customer relationship management"
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Electronic Commerce
Markenimage
Beziehungsmarketing
582
Relationship marketing
582
Consumer behaviour
459
Konsumentenverhalten
459
Customer satisfaction
256
Kundenzufriedenheit
256
Dienstleistungsqualität
180
Service quality
180
Einzelhandel
176
Retail trade
176
Brand management
103
Markenführung
103
Online retailing
88
Online-Handel
88
Brand image
68
Social Web
64
Social web
64
Brand
58
Confidence
58
Vertrauen
58
Customer integration
57
Kundenintegration
57
Markenartikel
57
Internet marketing
53
Online-Marketing
53
Customer experience
47
E-commerce
46
Viral marketing
45
Virales Marketing
45
Customer loyalty
41
Emotion
38
Customer service
36
Satisfaction
36
Kundenservice
35
Loyalty
35
Trust
33
Customer engagement
32
Brand loyalty
31
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110
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110
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Lombart, Cindy
4
Kumar, Vikas
3
Louis, Didier
3
Loureiro, Sandra Maria Correia
3
Prentice, Catherine
3
Burt, Steven
2
Das, Gopal
2
Fazal-e-Hasan, Syed
2
Kumar, Jitender
2
Ladhari, Riadh
2
Mainardes, Emerson Wagner
2
Mortimer, Gary
2
Rita, Paulo
2
Su, Jiafu
2
Toufaily, Elissar
2
Trinh, Giang
2
Xiao, Yan
2
Zhang, Yu
2
Abbes, Intissar
1
Agrawal, Shiv Ratan
1
Ahmad, Anees
1
Ahmadi, Hormoz
1
Ahrholdt, Dennis C.
1
Al Khateeb, Amr
1
Alalwan, Ali Abdallah
1
Algharabat, Raed
1
Alnawas, Ibrahim
1
Alves, Helena
1
Anselmsson, Johan
1
Anshu, Kumari
1
Ariza-Montes, Antonio
1
Arizal N
1
Arnott, David C.
1
Athanasopoulou, Pinelopi
1
Ayodeji, Ogunmola Gabriel
1
Aznuriyandi
1
Baabdullah, Abdullah Mohammed
1
Bai, Xuesong
1
Bai, Yanzhuang
1
Balasubramanian, Nataraj
1
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Journal of retailing and consumer services
Journal of business research : JBR
126
The journal of product & brand management
78
The journal of brand management : an international journal
65
International journal of electronic customer relationship management : IJECRM
42
Industrial marketing management : the international journal for industrial and high-tech firms
41
Asia Pacific journal of marketing and logistics
39
International journal of hospitality management
38
International journal of internet marketing and advertising : IJIMA
33
Cogent business & management
31
Psychology & marketing
28
Journal of travel and tourism marketing
27
SpringerLink / Bücher
24
Journal of strategic marketing
23
International journal of business information systems : IJBIS
22
International journal of electronic marketing and retailing : IJEMR
22
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
22
Marketing intelligence & planning
22
Journal of internet commerce
21
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
20
The journal of business & industrial marketing
20
European journal of marketing : EJM
19
International journal of e-business research : an official publication of the Information Resources Management Association
19
Tourism management : research, policies, practice
19
Journal of electronic commerce research : JECR
17
Journal of hospitality marketing & management
17
Journal of the Academy of Marketing Science
17
The service industries journal
17
International journal of contemporary hospitality management
16
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
16
Journal of promotion management : innovations in planning and applied research
16
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
16
Journal of retailing
16
Electronic commerce research
15
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
15
Journal of marketing
15
International journal of electronic commerce : IJEC
14
Journal of marketing management : MM
14
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
14
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
13
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ECONIS (ZBW)
110
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1
Hey Google, I trust you! : the consequences of brand anthropomorphism in voice-based artificial intelligence contexts
Patrizi, Michela
;
Šerić, Maja
;
Vernuccio, Maria
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462234
Saved in:
2
Customer definitions of moral value for retail brands : a qualitative understanding
Wei, Yunyi
;
Sit, Kokho
;
Ekinci, Yuksel
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014462367
Saved in:
3
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
4
Understanding customer participation in CSR activities : the impact of perceptions of CSR, affective commitment, brand equity, and corporate reputation
Kim, Yeonshin
;
Hur, Won-Moo
;
Lee, Luri
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014371801
Saved in:
5
New generation commerce : the rise of live commerce (L-commerce)
Yun, Jeewoo
;
Lee, Don
;
Cottingham, Michael
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014363982
Saved in:
6
The effect of interactivity of brands' marketing activities on Facebook fan pages on continuous participation intentions : an S-O-R framework study
Kuo, Ying-Feng
;
Chen, Fei-Lung
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364531
Saved in:
7
Active or avoidance coping? : influencing mechanisms of streamers' coping strategies on viewers' word of mouth after livestreaming e-commerce failures
Chen, Jianyu
;
Gong, Xiushuang
;
Ren, Rui
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014253469
Saved in:
8
Role of customer perceived brand ethicality in inducing engagement in online brand communities
Kumar, Vikas
;
Kaushal, Vikrant
;
Shashi
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014253572
Saved in:
9
Changes and determinants of consumer shopping behavior in e-commerce and social media product Muslimah
Nofrizal
;
Juju, Undang
;
Sucherly
;
Arizal N
;
Waldelmi, Idel
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014236947
Saved in:
10
Effects of logistics service quality and price fairness on customer repurchase intention : the moderating role of cross-border e-commerce experiences
Do, Quynh Huong
;
Kim, Thai Young
;
Wang, Xueqin
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014239880
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