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~person:"AL-Rousan, Ramzi"
~person:"Inn, Teoh Cheng"
~source:"econis"
~type_genre:"Aufsatz in Zeitschrift"
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Betriebliches Bildungsmanagement
1
Customer satisfaction
1
Dienstleistungsqualität
1
Employer-provided training
1
Hotel industry
1
Hotellerie
1
Jordan
1
Jordanien
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Kundenzufriedenheit
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Malaysia
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Productivity
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Produktivität
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Qualitätsmanagement
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Aufsatz in Zeitschrift
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AL-Rousan, Ramzi
Inn, Teoh Cheng
Fernando, Yudi
47
Zailani, Suhaiza
5
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Wahyuni-TD, Ika Sari
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Gui, Anderes
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Muhamad Fairuz Ahmad Jasmi
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Muhammad Shabir Shaharudin
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Fitrianingrum, Agustina
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Mahmod Sabri Haron
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Tseng, Minglang
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International journal of leisure and tourism marketing : IJLTM
1
International journal of productivity and quality management : IJPQM
1
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ECONIS (ZBW)
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The impact of tourism service quality on customer satisfaction : the case of five-star hotels in Jordan
AL-Rousan, Ramzi
;
Mohamed, Badaruddin
;
Fernando, Yudi
- In:
International journal of leisure and tourism marketing …
2
(
2011
)
2
,
pp. 124-139
Persistent link: https://www.econbiz.de/10009011419
Saved in:
2
An investigating into the dimensions of training effectiveness on post training outcomes of quality management system
Inn, Teoh Cheng
;
Zailani, Suhaiza
;
Thurasamy Ramayah
; …
- In:
International journal of productivity and quality …
5
(
2010
)
2
,
pp. 171-199
Persistent link: https://www.econbiz.de/10003944107
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