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~person:"Zhang, Lixin"
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Dienstleistungsqualität
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Zhang, Lixin
Wang, Chengbo
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Mao, Zhaofang
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An empirical exploration of hospital service quality assessment criteria in China
Wang, Chengbo
;
Yang, Tong
;
Mao, Zhaofang
;
Zhang, Lixin
; …
- In:
Journal of general management
37
(
2011/12
)
2
,
pp. 51-68
Persistent link: https://www.econbiz.de/10009510292
Saved in:
2
An empirical exploration of hospital service quality assessment criteria in China
Wang, Chengbo
;
Yang, Tong
;
Mao, Zhaofang
;
Zhang, Lixin
; …
- In:
Journal of general management
37
(
2011
)
2
,
pp. 51-69
Persistent link: https://www.econbiz.de/10009838339
Saved in:
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