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~source:"econis"
~subject:"Kundenzufriedenheit"
~subject:"Supplier relationship management"
~type_genre:"Aufsatz in Zeitschrift"
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Kundenzufriedenheit
Supplier relationship management
Lieferkette
18
Supply chain
18
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16
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13
Manufacturing industries
13
Environmental management
9
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9
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remanufacturing
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supply chain
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Aufsatz in Zeitschrift
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Fernando, Yudi
8
Zailani, Suhaiza
2
AL-Rousan, Ramzi
1
Ahmad, Badrul Nizar
1
Algunaid, Najib
1
Fitrianingrum, Agustina
1
Goh Yen Nee
1
Ho, Theresa Char Fei
1
Koay Li Li
1
Mohamed, Badaruddin
1
Mohsen Ali Murshid
1
Richardson, Christopher
1
Rzeczycki, Andrzej
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Suhaiza Zailani
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Surya Dharamdass
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International journal of productivity and quality management : IJPQM
2
Asia Pacific journal of marketing and logistics
1
International journal of business excellence
1
International journal of leisure and tourism marketing : IJLTM
1
International journal of logistics systems and management
1
International journal of value chain management : IJVCM
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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ECONIS (ZBW)
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1
A framework for analysis of the supplier selection in green supply chain
Tundys, Blanka
;
Rzeczycki, Andrzej
;
Fernando, Yudi
- In:
International journal of productivity and quality …
28
(
2019
)
1
,
pp. 40-67
Persistent link: https://www.econbiz.de/10012140232
Saved in:
2
Enablers of contact centre service excellence : a practioner's perspective
Surya Dharamdass
;
Fernando, Yudi
- In:
International journal of business excellence
11
(
2017
)
3
,
pp. 381-396
Persistent link: https://www.econbiz.de/10011734410
Saved in:
3
The effects of legal-political factors and market competition on supply chain performance : some findings from firms in a free trade zone
Fernando, Yudi
;
Fitrianingrum, Agustina
;
Richardson, …
- In:
International journal of logistics systems and management
24
(
2016
)
2
,
pp. 244-264
Persistent link: https://www.econbiz.de/10011547071
Saved in:
4
Physician perceived value as a mediating variable between marketing mix strategy and physician satisfaction
Mohsen Ali Murshid
;
Zurina Mohaidin
;
Goh Yen Nee
; …
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
5
,
pp. 780-806
Persistent link: https://www.econbiz.de/10011616798
Saved in:
5
A study of relationship marketing in Malaysian banks : does guanxi influence small medium enterprise owners' satisfaction?
Fernando, Yudi
;
Ho, Theresa Char Fei
;
Algunaid, Najib
; …
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
1
,
pp. 22-40
Persistent link: https://www.econbiz.de/10009745162
Saved in:
6
The impact of tourism service quality on customer satisfaction : the case of five-star hotels in Jordan
AL-Rousan, Ramzi
;
Mohamed, Badaruddin
;
Fernando, Yudi
- In:
International journal of leisure and tourism marketing …
2
(
2011
)
2
,
pp. 124-139
Persistent link: https://www.econbiz.de/10009011419
Saved in:
7
The impact of organisational variables and quality performance on customer satisfaction
Koay Li Li
;
Zailani, Suhaiza
;
Fernando, Yudi
- In:
International journal of productivity and quality …
6
(
2010
)
3
,
pp. 354-378
Persistent link: https://www.econbiz.de/10008825555
Saved in:
8
The influence of the dimensions of quality information on buyer-supplier relationships in value chain management
Zailani, Suhaiza
;
Ahmad, Badrul Nizar
;
Fernando, Yudi
- In:
International journal of value chain management : IJVCM
3
(
2009
)
2
,
pp. 187-223
Persistent link: https://www.econbiz.de/10003882821
Saved in:
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