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~subject:"Bank"
~subject:"Relationship marketing"
~subject:"Unternehmenserfolg"
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Search: "The service industries journal"
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Bank
Relationship marketing
Unternehmenserfolg
Dienstleistungsqualität
291
Service quality
291
Dienstleistungssektor
267
Service industry
267
Consumer behaviour
192
Konsumentenverhalten
191
Beziehungsmarketing
184
Customer satisfaction
171
Kundenzufriedenheit
171
Taiwan
102
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101
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90
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89
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89
Innovation management
82
Innovationsmanagement
82
Hotel industry
68
Hotellerie
68
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61
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60
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59
Arbeitszufriedenheit
55
Job satisfaction
55
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53
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53
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48
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48
KMU
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44
Brand management
43
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Ha, Hong Youl
4
Wu, Cedric Hsi-jui
3
Back, Ki-Joon
2
Bloemer, Johanna M.
2
Cegarra-Navarro, Juan Gabriel
2
Chao, Pei
2
Dun, Zanna van
2
Eid, Riyad
2
Gil Saura, Irene
2
Haq, Rehan ul-
2
Henseler, Jörg
2
Horbel, Chris
2
Howcroft, John Barry
2
Janda, Swinder
2
Karatepe, Osman M.
2
Kim, Wansoo
2
Legendre, Tiffany S.
2
Lin, Wen-bao
2
Ma, Jianfeng
2
Nicolau-Gonzálbez, Juan L.
2
Nätti, Satu
2
Ok, Chihyung
2
Palacios Marqués, Daniel
2
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2
Popp, Bastian
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Rozen-Bakher, Ziva
2
Sánchez-Polo, Maria Teresa
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Tung, Wei
2
Vázquez, Luis
2
Woratschek, Herbert
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Yi, Youjae
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Zhou, Xing
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Aas, Tor Helge
1
Abdelzaher, Dina M.
1
Abdul Ghafar Ismail
1
Abousweilem, Fayrouz
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Abusweilem, Mohammed A.
1
Addo, Prince Clement
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Adhikari, Kishalay
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The service industries journal
278
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ECONIS (ZBW)
278
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1
Trust theory and customer services research : theoretical review and synthesis
Isaeva, Neve
;
Gruenewald, Kira
;
Saunders, Mark
- In:
The service industries journal
40
(
2020
)
15/16
,
pp. 1031-1063
Persistent link: https://www.econbiz.de/10012403816
Saved in:
2
The missing link between analytics readiness and service firm performance
Auh, Seigyoung
;
Mengüç, Bülent
;
Sainam, Preethika
; …
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 148-177
Persistent link: https://www.econbiz.de/10013167416
Saved in:
3
The importance of perceived fairness in product customization settings
Scholl-Grissemann, Ursula
;
Sauer, Nicola E.
;
Teichmann, …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 823-842
Persistent link: https://www.econbiz.de/10013362153
Saved in:
4
Credit card churning customers, endowed loyalty, and protestant work ethic
Legendre, Tiffany S.
;
Baker, Melissa A.
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 22-44
Persistent link: https://www.econbiz.de/10014450258
Saved in:
5
Business intelligence and firm performance : a moderated-mediated model
Khaddam, Amineh A.
;
Alzghoul, Amro
;
Abusweilem, Mohammed A.
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 923-939
Persistent link: https://www.econbiz.de/10014338620
Saved in:
6
Determinants of customer loyalty in online group-buying : the self-regulation mechanism
Chang, Chun-Ming
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 400-421
Persistent link: https://www.econbiz.de/10014321595
Saved in:
7
How does customer engagement value occur in restaurants? : a stimulus-organism-response(S-O-R) perspective
Kabadayi, Ebru Tumer
;
Aksoy, Nilsah Cavdar
;
Baydogan …
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 497-524
Persistent link: https://www.econbiz.de/10014321607
Saved in:
8
Can brand anthropomorphism trigger emotional brand attachment?
Ma, Jianfeng
;
Tu, Hongwei
;
Zhou, Xing
;
Niu, Wanjie
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 555-578
Persistent link: https://www.econbiz.de/10014321609
Saved in:
9
Revisiting a model of customer engagement cycle : a systematic review
Hoang, Duc
;
Kousi, Sofia
;
Martinez, Luis F.
;
Kumar, Satish
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 579-617
Persistent link: https://www.econbiz.de/10014321614
Saved in:
10
Using social exchange perspective to explain customer voluntary performance behavior
Dai, You-De
;
Liu, Ying-Chan
;
Zhuang, Wen-Long
;
Wang, …
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 764-784
Persistent link: https://www.econbiz.de/10014321623
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