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~subject:"Deutschland"
~subject:"Kundenmanagement"
~type_genre:"Collection of articles written by one author"
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Search: "Customer relationship management"
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Deutschland
Kundenmanagement
Beziehungsmarketing
53
Relationship marketing
53
Consumer behaviour
14
Konsumentenverhalten
14
Germany
7
Social Web
7
Social web
7
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7
Theory
7
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6
Marketingmanagement
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5
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Einzelhandel
4
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4
Marketing theory
4
Marketingtheorie
4
Online-Marketing
4
Retail trade
4
Supplier relationship management
4
Verbraucherverhalten
4
Customer retention
3
Customer satisfaction
3
Customer value
3
Dienstleistungsqualität
3
Emotion
3
Erfolgsfaktor
3
Estimation
3
Innovation
3
Inter-firm cooperation
3
Internet marketing
3
Kundenbindung
3
Kundenwert
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Kundenzufriedenheit
3
Schätzung
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Service quality
3
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3
USA
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Collection of articles written by one author
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581
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Graue Literatur
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307
Collection of articles of several authors
301
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Article in journal
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Aufsatzsammlung
254
Case study
174
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66
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German
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Arens, Ludwig
1
Berger, Axel
1
Breitner, Michael H.
1
Brunner, Felix
1
El Kihal, Siham
1
Hillebrand, Christa
1
Jerger, Christina
1
Kleindienst, Dominikus
1
Kosch, Lubov
1
Krämer, Tobias
1
Lange, Konstantin
1
Meffert, Heribert
1
Neugebauer, Michael
1
Pfleger, Regina
1
Risom, Kathrin
1
Rudolph, Thomas
1
Schmid, Torsten
1
Wiedmann, Klaus-Peter
1
Yu, Yuejuan
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Gottfried Wilhelm Leibniz Universität Hannover
1
Verlag Dr. Kovač
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Internationale Reihe Agribusiness
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Schriftenreihe electronic commerce, marketing & finance
1
Schriftenreihe innovatives Dienstleistungsmanagement
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ECONIS (ZBW)
15
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1
The role of corporate sustainability and digitalization in
customer
relationship
management
Pfleger, Regina
-
2017
Persistent link: https://www.econbiz.de/10011632183
Saved in:
2
The evolution of customer relationships in game contexts : an empirical examination of design dimensions, processes, and social dynamics in large-scale networks
Berger, Axel
-
2019
Persistent link: https://www.econbiz.de/10012163657
Saved in:
3
Kundenorientierte Preisoptimierung im Business-to-Consumer-Markt
Neugebauer, Michael
-
2016
Persistent link: https://www.econbiz.de/10011780739
Saved in:
4
Essays on relationship banking
Yu, Yuejuan
-
2014
Persistent link: https://www.econbiz.de/10011372938
Saved in:
5
The sharing economy - how new business models influence consumer behavior
Risom, Kathrin
-
2018
Persistent link: https://www.econbiz.de/10011898759
Saved in:
6
The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers : three empirical studies
Lange, Konstantin
-
2015
Persistent link: https://www.econbiz.de/10010478556
Saved in:
7
Emotions in service recovery encounters
Jerger, Christina
-
2017
Persistent link: https://www.econbiz.de/10011731104
Saved in:
8
The role of financial reporting properties in the German corporate governance system : three empirical essays
Hillebrand, Christa
-
2016
Persistent link: https://www.econbiz.de/10011635285
Saved in:
9
Contributions to the selection and implementation of standard software for CRM and electronic invoicing
Kosch, Lubov
-
2015
Customer
relationship
management
, system selection, electronic invoice processes, structural equation modeling, DeLone …
Persistent link: https://www.econbiz.de/10011441909
Saved in:
10
The power of pride : antecedents and consequences of pride among frontline employees
Krämer, Tobias
-
2015
Persistent link: https://www.econbiz.de/10011312793
Saved in:
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