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~subject:"Service quality"
~subject:"Services"
~subject:"Spain"
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Service quality
Services
Spain
Dienstleistungsqualität
291
Dienstleistungssektor
267
Service industry
267
Consumer behaviour
192
Konsumentenverhalten
191
Beziehungsmarketing
184
Relationship marketing
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55
Job satisfaction
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Tourismuswirtschaft
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Performance measurement
48
Performance-Messung
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USA
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KMU
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Emotion
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Kandampully, Jay
3
Lee, Sang M.
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Lin, Wen-bao
3
Mas-Verdu, Francisco
3
Navarro-Espigares, José Luis
3
Peris-Ortiz, Marta
3
Rayburn, Steven W.
3
Ribeiro Soriano, Domingo
3
Williams, Colin C.
3
Akehurst, Gary
2
Alves, Helena
2
Apetrei, Andreea
2
Arici, Hasan Evrim
2
Backhouse, Chris J.
2
Barrutia, José M.
2
Bryson, John R.
2
Carmona, Pedro
2
Cegarra Navarro, Juan Gabriel
2
Cegarra-Navarro, Juan Gabriel
2
Chang, Hong-Sheng
2
Chao, Pei
2
Chaves, Rafael
2
Cunha, Miguel Pina e
2
Dun, Zanna van
2
Galindo Martín, Miguel Angel
2
Ganz, Walter
2
Gil Saura, Irene
2
Gil-Pechuan, Ignacio
2
Henseler, Jörg
2
Hofmeister, Johannes
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Hormiga, Esther
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Horodnic, Adrian V.
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Jaaron, Ayham A. M.
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Kim, Jung-Hwan
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Kim, Minjeong
2
Kuusisto, Jari
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Kwan, Ho Kwong
2
Köseoglu, Mehmet Ali
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Lapiedra, Rafael
2
Lee, Changyong
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The service industries journal
410
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ECONIS (ZBW)
410
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1
Forty years of
the
Service
Industries
Journal
: a bibliometric review
Viglia, Giampaolo
;
Kumar, Satish
;
Pandey, Nitesh
; …
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10013167398
Saved in:
2
Theories, constructs, and methodologies to study COVID-19 in the service industries
Cambra-Fierro, Jesús
;
Gao, Lily
;
Melero-Polo, Iguácel
; …
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 551-582
Persistent link: https://www.econbiz.de/10013362134
Saved in:
3
The importance of perceived fairness in product customization settings
Scholl-Grissemann, Ursula
;
Sauer, Nicola E.
;
Teichmann, …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 823-842
Persistent link: https://www.econbiz.de/10013362153
Saved in:
4
Patient participation : the impact of diagnosis and individual characteristics
Schramm, Mary E.
;
Ghosh Chowdhury, Tilottama
; …
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 989-1009
Persistent link: https://www.econbiz.de/10014338650
Saved in:
5
Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence
Wirtz, Jochen
;
Hofmeister, Johannes
;
Chew, Patricia Y. P.
; …
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1173-1196
Persistent link: https://www.econbiz.de/10014423344
Saved in:
6
Avatar-mediated service encounters : impacts and research agenda
Watanabe, Kentaro
;
Ho, Bach Quang
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 134-153
Persistent link: https://www.econbiz.de/10014321569
Saved in:
7
Determinants of customer loyalty in online group-buying : the self-regulation mechanism
Chang, Chun-Ming
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 400-421
Persistent link: https://www.econbiz.de/10014321595
Saved in:
8
Hospitality as the bridge : advancing transformative service research towards human flourishing
Mody, Makarand Amrish
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 423-453
Persistent link: https://www.econbiz.de/10014321599
Saved in:
9
How does customer engagement value occur in restaurants? : a stimulus-organism-response(S-O-R) perspective
Kabadayi, Ebru Tumer
;
Aksoy, Nilsah Cavdar
;
Baydogan …
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 497-524
Persistent link: https://www.econbiz.de/10014321607
Saved in:
10
Using social exchange perspective to explain customer voluntary performance behavior
Dai, You-De
;
Liu, Ying-Chan
;
Zhuang, Wen-Long
;
Wang, …
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 764-784
Persistent link: https://www.econbiz.de/10014321623
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