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~subject:"Service quality"
~subject:"Tourism industry"
~subject:"United Kingdom"
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Service quality
Tourism industry
United Kingdom
Dienstleistungsqualität
291
Dienstleistungssektor
267
Service industry
267
Consumer behaviour
192
Konsumentenverhalten
191
Beziehungsmarketing
184
Relationship marketing
184
Customer satisfaction
171
Kundenzufriedenheit
171
Taiwan
102
Innovation
101
Großbritannien
90
Spain
89
Spanien
89
Innovation management
82
Innovationsmanagement
82
Hotel industry
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Hotellerie
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61
Dienstleistung
60
Firm performance
59
Unternehmenserfolg
59
Arbeitszufriedenheit
55
Job satisfaction
55
Bank
53
Tourismuswirtschaft
53
Performance measurement
48
Performance-Messung
48
USA
48
United States
48
KMU
44
SME
44
Brand management
43
Emotion
43
Markenführung
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41
Retail trade
41
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408
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415
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415
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English
415
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Altinay, Levent
4
Alexander, Nicholas
3
Foxall, Gordon R.
3
Galindo Martín, Miguel Angel
3
Kandampully, Jay
3
Lin, Wen-bao
3
Williams, Colin C.
3
Altinay, Eser
2
Alves, Helena
2
Broadbridge, Adelina M.
2
Bryson, John R.
2
Burton, Dawn
2
Cetin, Gurel
2
Chang, Hong-Sheng
2
Chao, Pei
2
Cunha, Miguel Pina e
2
Dun, Zanna van
2
Ekinci, Yuksel
2
Gil Saura, Irene
2
Gil-Pechuan, Ignacio
2
Henseler, Jörg
2
Huarng, Kun-huang
2
James, Victoria K.
2
Kim, Jung-Hwan
2
Kim, Minjeong
2
Kuusisto, Jari
2
Kwan, Ho Kwong
2
Köseoglu, Mehmet Ali
2
Lee, Donhee
2
Lee, Sang M.
2
León-Darder, Fidel
2
Liu, Tsung-chi
2
Malhotra, Neeru
2
Martinsuo, Miia
2
Mas-Verdu, Francisco
2
Meer, Robert van der
2
Miranda, Francisco J.
2
Mody, Makarand Amrish
2
Moreno, Pilar
2
Méndez Picazo, María Teresa
2
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The service industries journal
415
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ECONIS (ZBW)
415
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1
A systematic review of creativity in tourism and hospitality
Bavik, Ali
;
Kuo, Chen-Feng
- In:
The service industries journal
42
(
2022
)
5/6
,
pp. 321-359
Persistent link: https://www.econbiz.de/10013167430
Saved in:
2
Theories, constructs, and methodologies to study COVID-19 in the service industries
Cambra-Fierro, Jesús
;
Gao, Lily
;
Melero-Polo, Iguácel
; …
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 551-582
Persistent link: https://www.econbiz.de/10013362134
Saved in:
3
The importance of perceived fairness in product customization settings
Scholl-Grissemann, Ursula
;
Sauer, Nicola E.
;
Teichmann, …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 823-842
Persistent link: https://www.econbiz.de/10013362153
Saved in:
4
What we know about transformational leadership in tourism and hospitality : a systematic review and future agenda
Ali, Bavik
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 105-147
Persistent link: https://www.econbiz.de/10014450282
Saved in:
5
Patient participation : the impact of diagnosis and individual characteristics
Schramm, Mary E.
;
Ghosh Chowdhury, Tilottama
; …
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 989-1009
Persistent link: https://www.econbiz.de/10014338650
Saved in:
6
Systematic literature review and future research directions for service robots in hospitality and tourism industries
Mukherjee, Subhodeep
;
Manish Mohan Baral
;
Nagariya, Ramji
; …
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1083-1116
Persistent link: https://www.econbiz.de/10014422559
Saved in:
7
Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence
Wirtz, Jochen
;
Hofmeister, Johannes
;
Chew, Patricia Y. P.
; …
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1173-1196
Persistent link: https://www.econbiz.de/10014423344
Saved in:
8
Avatar-mediated service encounters : impacts and research agenda
Watanabe, Kentaro
;
Ho, Bach Quang
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 134-153
Persistent link: https://www.econbiz.de/10014321569
Saved in:
9
Determinants of customer loyalty in online group-buying : the self-regulation mechanism
Chang, Chun-Ming
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 400-421
Persistent link: https://www.econbiz.de/10014321595
Saved in:
10
Hospitality as the bridge : advancing transformative service research towards human flourishing
Mody, Makarand Amrish
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 423-453
Persistent link: https://www.econbiz.de/10014321599
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