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Search: "Dienstleistungsqualität"
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Dienstleistungsqualität
56
Service quality
56
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1
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ECONIS (ZBW)
56
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Customer reactions to frontline employee emotion authenticity : an empirical investigation of boundary conditions
Lechner, Andreas
-
2019
Persistent link: https://www.econbiz.de/10012024687
Saved in:
2
Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
-
2019
Persistent link: https://www.econbiz.de/10012105262
Saved in:
3
Three essays on the role of non-audit services for audit pricing and audit quality : [kumulative Promotion]
Schönberger, Martin Wolfgang
-
2018
Persistent link: https://www.econbiz.de/10012012828
Saved in:
4
Causality in social media recovery
Hörner, Kathrin Brigitte
-
2018
Persistent link: https://www.econbiz.de/10011945957
Saved in:
5
Leader-follower compatibility : how (dis-)similarities in values, social cynicism and leadership qualities relate to employee outcomes
Byza, Olivia Alexandra Uta
-
2018
Persistent link: https://www.econbiz.de/10011933001
Saved in:
6
School choice, school performance and school segregation : institutions and design
Kessel, Dany
-
2018
Persistent link: https://www.econbiz.de/10011922721
Saved in:
7
Emotions in service recovery encounters
Jerger, Christina
-
2017
Persistent link: https://www.econbiz.de/10011731104
Saved in:
8
Determinants of student achievement and education choice
Nandrup, Anne Brink
-
2016
Persistent link: https://www.econbiz.de/10011817741
Saved in:
9
School resources and student achievement : evidence from social and natural experiments
Beuchert-Pedersen, Louise Voldby
-
2016
Persistent link: https://www.econbiz.de/10011817153
Saved in:
10
Aufbewahrung digitaler Daten im Kontext des Informationszeitalters und aktueller Entwicklungen im Cloud Computing : eine multiperspektivische Analyse aus Sicht von Unternehmen und...
Burda, Daniel
-
2015
Persistent link: https://www.econbiz.de/10011485179
Saved in:
11
Quantitative studies on pricing, careers, and supervision
Wilhelm, Sascha-Dominique
-
2019
Persistent link: https://www.econbiz.de/10012040724
Saved in:
12
Success and failure of servitization
Lexutt, Eva
-
2019
Persistent link: https://www.econbiz.de/10012139907
Saved in:
13
Public Reporting von Krankenhausqualitätsdaten - Betrachtungen aus der Nutzerperspektive
Kolb, Benjamin
-
2019
Persistent link: https://www.econbiz.de/10012060845
Saved in:
14
Essays on financial intermediation in corporate takeovers
Fleig, Marcus
-
2019
Persistent link: https://www.econbiz.de/10012033554
Saved in:
15
Toward service-based value creation : the role of service business development in manufacturing companies
Bielefeldt, Jonas
-
2019
Persistent link: https://www.econbiz.de/10011990087
Saved in:
16
The use of mystery shopping for managing salespeople
Blessing, Gerald
-
2018
Persistent link: https://www.econbiz.de/10012040763
Saved in:
17
Essays on the management of servitization
Lütjen, Heiner
-
2018
Persistent link: https://www.econbiz.de/10011879980
Saved in:
18
Essays on the quality of audited financial statements
Mohrmann, Ulf
-
2016
Persistent link: https://www.econbiz.de/10011431493
Saved in:
19
Delighted and satisfied customers through service excellence
Giese, Andreas
-
2016
Persistent link: https://www.econbiz.de/10011750452
Saved in:
20
The power of pride : antecedents and consequences of pride among frontline employees
Krämer, Tobias
-
2015
Persistent link: https://www.econbiz.de/10011312793
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