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~subject:"Kundenzufriedenheit"
~subject:"Innovationsmanagement"
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Kundenzufriedenheit
Innovationsmanagement
Lieferkette
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Fernando, Yudi
8
AL-Rousan, Ramzi
1
Algunaid, Najib
1
Aminaimu, Zhengxiaoming
1
Cheah, Jeffrey
1
Goh Yen Nee
1
Ho, Theresa Char Fei
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Ikhsan, Ridho Bramulya
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Koay Li Li
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Leong, Sweet Ying
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Lim, Ming Kim
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Mohamed, Badaruddin
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Mohsen Ali Murshid
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Nur, Gulam Muhammad
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International journal of productivity and quality management : IJPQM
2
Asia Pacific journal of marketing and logistics
1
Benchmarking : an international journal
1
International journal of business excellence
1
International journal of leisure and tourism marketing : IJLTM
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International journal of logistics : research and applications
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1
Practising circular economy performance in Malaysia : managing supply chain disruption and technological innovation capability under industry 4.0
Fernando, Yudi
;
Tseng, Minglang
;
Nur, Gulam Muhammad
; …
- In:
International journal of logistics : research and …
26
(
2023
)
12
,
pp. 1704-1727
Persistent link: https://www.econbiz.de/10014391704
Saved in:
2
Innovation strategies and organisational performance : the moderating role of company size among small- and medium-sized companies
Cheah, Jeffrey
;
Leong, Sweet Ying
;
Fernando, Yudi
- In:
Benchmarking : an international journal
30
(
2023
)
9
,
pp. 2854-2868
Persistent link: https://www.econbiz.de/10014502247
Saved in:
3
Psychometric instrument development of the sustainable balanced scorecard for the success of a new product development
Aminaimu, Zhengxiaoming
;
Fernando, Yudi
- In:
International journal of productivity and quality …
34
(
2021
)
1
,
pp. 33-63
Persistent link: https://www.econbiz.de/10012696537
Saved in:
4
Enablers of contact centre service excellence : a practioner's perspective
Surya Dharamdass
;
Fernando, Yudi
- In:
International journal of business excellence
11
(
2017
)
3
,
pp. 381-396
Persistent link: https://www.econbiz.de/10011734410
Saved in:
5
Physician perceived value as a mediating variable between marketing mix strategy and physician satisfaction
Mohsen Ali Murshid
;
Zurina Mohaidin
;
Goh Yen Nee
; …
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
5
,
pp. 780-806
Persistent link: https://www.econbiz.de/10011616798
Saved in:
6
A study of relationship marketing in Malaysian banks : does guanxi influence small medium enterprise owners' satisfaction?
Fernando, Yudi
;
Ho, Theresa Char Fei
;
Algunaid, Najib
; …
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
1
,
pp. 22-40
Persistent link: https://www.econbiz.de/10009745162
Saved in:
7
The impact of tourism service quality on customer satisfaction : the case of five-star hotels in Jordan
AL-Rousan, Ramzi
;
Mohamed, Badaruddin
;
Fernando, Yudi
- In:
International journal of leisure and tourism marketing …
2
(
2011
)
2
,
pp. 124-139
Persistent link: https://www.econbiz.de/10009011419
Saved in:
8
The impact of organisational variables and quality performance on customer satisfaction
Koay Li Li
;
Zailani, Suhaiza
;
Fernando, Yudi
- In:
International journal of productivity and quality …
6
(
2010
)
3
,
pp. 354-378
Persistent link: https://www.econbiz.de/10008825555
Saved in:
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