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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Strategic management
23
Strategisches Management
23
Nigeria
14
China
13
Dienstleistungsqualität
12
Service quality
12
Innovation
11
Customer satisfaction
9
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9
Unternehmenserfolg
9
Consumer behaviour
8
Konsumentenverhalten
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Lieferkette
8
Supply chain
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Arbeitszufriedenheit
7
Job satisfaction
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6
KMU
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SME
6
Wettbewerbsvorteil
6
Bank
5
Business start-up
5
Competitive strategy
5
Employee retention
5
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Ghana
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Higher education institution
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Innovation management
5
Innovationsmanagement
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Iran
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Mitarbeiterbindung
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Personalmanagement
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English
9
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Adebayo, Sulaiman Olanrewaju
1
Chen, Hsi-tien
1
Damnyag, John B.
1
Kendi, Lydia
1
Kiarie Kagira, Elias
1
Laruccia, Mauro Maia
1
Makoka, Michael W.
1
Muhavini Wawire, Cleophas
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Ochieng, Daniel O.
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Okoe, Abednego Feehi
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Olonisakin, Tosin Tunrayo
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Puni, Albert
1
Razavi, Seyed Mostafa
1
Safari, Hossein
1
Scarpi, Marinho Jorge
1
Shafie, Hessam
1
Tansitpong, Praowpang
1
Wambui Kimani, Sarah
1
Wu, Schwu-ing
1
Yamamoto, Edson Yoshito
1
Yayla-Kullu, Hesna Muge
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Zheng, Yu-hua
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Journal of management and strategy : JMS
9
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ECONIS (ZBW)
9
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1
A cross industry comparison of customer satisfaction : do more alternatives mean more satisfaction?
Adebayo, Sulaiman Olanrewaju
;
Olonisakin, Tosin Tunrayo
- In:
Journal of management and strategy : JMS
5
(
2014
)
4
,
pp. 136-141
Persistent link: https://www.econbiz.de/10010440646
Saved in:
2
The influence of tourism image and activities appeal on tourist loyalty : a study of Tainan City in Taiwan
Wu, Schwu-ing
;
Zheng, Yu-hua
- In:
Journal of management and strategy : JMS
5
(
2014
)
4
,
pp. 121-135
Persistent link: https://www.econbiz.de/10010440647
Saved in:
3
Assessing the success of ICT's from a user perspective : case study of Coffee Research Foundation, Kenya
Makoka, Michael W.
;
Ochieng, Daniel O.
- In:
Journal of management and strategy : JMS
5
(
2014
)
4
,
pp. 46-53
Persistent link: https://www.econbiz.de/10010440656
Saved in:
4
Applying fuzzy multiple criteria decision-making method and service failure index to evaluate restaurants' performance
Chen, Hsi-tien
- In:
Journal of management and strategy : JMS
5
(
2014
)
4
,
pp. 14-25
Persistent link: https://www.econbiz.de/10010440667
Saved in:
5
A gap analysis of customer perceptions and expectations of service quality amongst mobile telephony companies in Ghana
Puni, Albert
;
Okoe, Abednego Feehi
;
Damnyag, John B.
- In:
Journal of management and strategy : JMS
5
(
2014
)
3
,
pp. 60-70
Persistent link: https://www.econbiz.de/10010440692
Saved in:
6
A critical evaluation of US airlines’ service quality performance : lower costs vs satisfied customers
Yayla-Kullu, Hesna Muge
;
Tansitpong, Praowpang
- In:
Journal of management and strategy : JMS
4
(
2013
)
4
,
pp. 1-11
Persistent link: https://www.econbiz.de/10010227126
Saved in:
7
Relationships among service quality, customer satisfaction and customer perceived value : evidence from Iran's software indutry
Razavi, Seyed Mostafa
;
Safari, Hossein
;
Shafie, Hessam
- In:
Journal of management and strategy : JMS
3
(
2012
)
3
,
pp. 28-37
Persistent link: https://www.econbiz.de/10009573766
Saved in:
8
Shoppers perception of retail service quality : supermarkets versus small convenience shops (Dukas) in Kenya
Wambui Kimani, Sarah
;
Kiarie Kagira, Elias
;
Kendi, Lydia
; …
- In:
Journal of management and strategy : JMS
3
(
2012
)
1
,
pp. 55-66
Persistent link: https://www.econbiz.de/10009513302
Saved in:
9
Competitive dysfunctions : the contribution for services of ophthalmology clinics
Yamamoto, Edson Yoshito
;
Scarpi, Marinho Jorge
; …
- In:
Journal of management and strategy : JMS
2
(
2011
)
4
,
pp. 64-74
Persistent link: https://www.econbiz.de/10009492463
Saved in:
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