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Search: "The international journal of bank marketing : IJBM"
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Vertrauen
Consumer behaviour
135
Konsumentenverhalten
135
Bank
102
Beziehungsmarketing
85
Relationship marketing
85
Customer satisfaction
66
Kundenzufriedenheit
66
Electronic Banking
63
Electronic banking
63
Dienstleistungsqualität
58
Service quality
58
Financial services
54
Finanzdienstleistung
53
Personal banking
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Privatkundengeschäft
48
India
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Indien
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Banking
28
Innovation adoption
28
Innovationsakzeptanz
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Confidence
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Bankgeschäft
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Banking services
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Banks
18
Trust
18
Corporate Social Responsibility
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Corporate social responsibility
17
Mobile Business
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Mobile business
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Brand management
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Markenführung
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Consumer attitudes
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Großbritannien
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Islamic finance
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Islamisches Finanzsystem
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Mobile banking
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United Kingdom
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Hauff, Jeanette Carlsson
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Hurley, Robert F.
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Alalwan, Ali Abdallah
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Arcand, Manon
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Brannan, Ross
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Brun, Isabelle
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Carlander, Anders
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Chemingui, Hella
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Esterik-Plasmeijer, Pauline W. J. van
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Fatma, Mobin
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Ferguson, David
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Fram, Eugene H.
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Lallouna, Hajer Ben
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Lee, Siew Peng
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The international journal of bank marketing : IJBM
27
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ECONIS (ZBW)
27
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1
Building trust in financial services
Hurley, Robert F.
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010391514
Saved in:
2
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
3
Banking system trust, bank trust, and bank loyalty
Esterik-Plasmeijer, Pauline W. J. van
;
Raaij, Willem …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 97-111
Persistent link: https://www.econbiz.de/10011617852
Saved in:
4
A mixed methods empirical exploration of UK consumer perceptions of trust, risk and usefulness of mobile payments
Hampshire, Chris
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 354-369
Persistent link: https://www.econbiz.de/10011731385
Saved in:
5
Elucidating perceived overall service quality in retail banking
Zalfa Laili Hamzah
;
Lee, Siew Peng
;
Sedigheh Moghavvemi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
5
,
pp. 781-804
Persistent link: https://www.econbiz.de/10011755765
Saved in:
6
Consumer initial trust toward internet-only banks in France
Kaabachi, Souheila
;
Mrad, Selima Ben
;
Petrescu, Maria
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 903-924
Persistent link: https://www.econbiz.de/10011788241
Saved in:
7
The influence of culture on trust in B2B banking relationships
Houjeir, Roudaina
;
Brannan, Ross
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 495-515
Persistent link: https://www.econbiz.de/10011731545
Saved in:
8
Breaking the ice of low financial involvement : does narrative information format from a trusted sender increase savings in mutual funds?
Hauff, Jeanette Carlsson
;
Carlander, Anders
;
Gamble, Amelie
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
2
,
pp. 151-170
Persistent link: https://www.econbiz.de/10011486744
Saved in:
9
Jordanian consumers' adoption of telebanking : Influence of perceived usefulness, trust and self-efficacy
Alalwan, Ali Abdallah
;
Dwivedi, Yogesh Kumar
;
Rana, …
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 690-709
Persistent link: https://www.econbiz.de/10011606389
Saved in:
10
Building company reputation and brand equity through CSR : the mediating role of trust
Fatma, Mobin
;
Rahman, Zillur
;
Khan, Imran
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 840-856
Persistent link: https://www.econbiz.de/10011456329
Saved in:
11
Consumer trust and distrust : retaining paper bills in online banking
McNeish, Joanne
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
1
,
pp. 5-22
Persistent link: https://www.econbiz.de/10010530079
Saved in:
12
Customer responses to CSR in the Pakistani banking industry
Khan, Zia
;
Ferguson, David
;
Pérez, Andrea
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 471-493
Persistent link: https://www.econbiz.de/10011384253
Saved in:
13
How to recover trust in the banking industry? : a game theory approach to empirical analyses of bank and corporate customer relationships
Dahlstrom, Robert
;
Nygaard, Arne
;
Kimasheva, Maria
; …
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
4
,
pp. 268-278
Persistent link: https://www.econbiz.de/10010387146
Saved in:
14
The impact of technology CSFs on customer satisfaction and the role of trust : an empirical study of the banks in Malaysia
Tahir, Jan Muhammad
;
Kalthom Abdullah
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
5
,
pp. 429-447
Persistent link: https://www.econbiz.de/10010391505
Saved in:
15
Trust and risk-taking in a pension investment setting
Hauff, Jeanette Carlsson
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
5
,
pp. 408-428
Persistent link: https://www.econbiz.de/10010391507
Saved in:
16
Do we bank on regulation or reputation? : a meta-analysis and meta-regression of organizational trust in the financial services sector
Nienaber, Ann-Marie
;
Hofeditz, Marcel
;
Searle, Rosalind H.
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
5
,
pp. 367-407
Persistent link: https://www.econbiz.de/10010391509
Saved in:
17
Understanding the loss of trust in large banks
Hurley, Robert F.
;
Gong, Xueping
;
Waqar, Adeela
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
5
,
pp. 348-366
Persistent link: https://www.econbiz.de/10010391511
Saved in:
18
Consumer trust in banking relationships in Europe
Järvinen, Raija Anneli
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
6
,
pp. 551-566
Persistent link: https://www.econbiz.de/10010415373
Saved in:
19
Consumer financial anxiety : US regional financial service firms' trust building response to the financial crisis
Johnson, Devon S.
;
Peterson, Mark
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
6
,
pp. 515-533
Persistent link: https://www.econbiz.de/10010415393
Saved in:
20
Resistance, motivations, trust and intention to use mobile financial services
Chemingui, Hella
;
Lallouna, Hajer Ben
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
7
,
pp. 574-592
Persistent link: https://www.econbiz.de/10010200799
Saved in:
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