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Search: "The international journal of bank marketing : IJBM"
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Consumer behaviour
135
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135
Bank
102
Beziehungsmarketing
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Relationship marketing
85
Customer satisfaction
66
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66
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Großbritannien
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Baumann, Chris
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Roy, Sanjit Kumar
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Yavas, Ugur
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Blankson, Charles
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Brun, Isabelle
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Butt, Muhammad Mohsin
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Dimitriadis, Sergios
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Fernandes, Josiane
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Koku, Paul Sergius
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Mäenpää, Irinja
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Pérez, Andrea
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Raijas, Anu
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Rajaobelina, Lova
4
Scharf, Edson Roberto
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Amin, Muslim
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Buil, Isabel
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The international journal of bank marketing : IJBM
426
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All
ECONIS (ZBW)
323
OLC EcoSci
103
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41
Perceived justice, service satisfaction and behavior intentions following service recovery efforts in a South African retail banking context
Petzer, Daniel J.
;
De Meyer-Heydenrych, Christine F.
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 241-253
Persistent link: https://www.econbiz.de/10011707778
Saved in:
42
Demographic differences in Jordanian bank service quality perceptions
Al-jazzazi, Akram
;
Sultan, Parves
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 275-297
Persistent link: https://www.econbiz.de/10011707781
Saved in:
43
Efficiency of Qatari banking industry : an empirical investigation
Abdul-Hamid Abdul-Wahab
;
Bin Haron, Razali
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 298-318
Persistent link: https://www.econbiz.de/10011707947
Saved in:
44
Relative importance of service value by customer relationship stages : evidence from the Indian retail banking
Ponnam, Abhilash
;
Paul, Rik
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 319-334
Persistent link: https://www.econbiz.de/10011707953
Saved in:
45
Quality and image of banking services : a comparative study of conventional and Islamic banks
Saleh, Md Abu
;
Quazi, Ali
;
Keating, Byron
;
Gaur, …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 878-902
Persistent link: https://www.econbiz.de/10011788220
Saved in:
46
Consumer initial trust toward internet-only banks in France
Kaabachi, Souheila
;
Mrad, Selima Ben
;
Petrescu, Maria
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 903-924
Persistent link: https://www.econbiz.de/10011788241
Saved in:
47
Effects of regulations and competition on the innovativeness-performance relationship : evidence from the financial services industry
Anning-Dorson, Thomas
;
Nyamekye, Michael Boadi
;
Odoom, …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 925-943
Persistent link: https://www.econbiz.de/10011788246
Saved in:
48
Consumer preference and satisfaction of M-wallets : a study on North Indian consumers
Singh, Nidhi
;
Srivastava, Shalini
;
Sinha, Neena
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 944-965
Persistent link: https://www.econbiz.de/10011788266
Saved in:
49
Mediation role of brand preference on bank advertising and customer loyalty : a developing country perspective
Amoako, George Kofi
;
Anabila, Peter
;
Effah, Ebenezer Asare
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 983-996
Persistent link: https://www.econbiz.de/10011788289
Saved in:
50
Consumer perceptions of online banking in Spain using netnography : a positioning story
Clemente-Ricolfe, Jose-Serafin
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 966-982
Persistent link: https://www.econbiz.de/10011788290
Saved in:
51
Determinants of consumers' intention to adopt mobile banking services in Zimbabwe
Makanyeza, Charles
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 997-1017
Persistent link: https://www.econbiz.de/10011788300
Saved in:
52
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
53
Mobile banking
Laukkanen, Tommi
(
ed.
)
-
2017
Persistent link: https://www.econbiz.de/10011814523
Saved in:
54
Literature review of mobile banking and individual performance
Tam, Carlos
;
Oliveira, Tiago
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1042-1065
Persistent link: https://www.econbiz.de/10011814530
Saved in:
55
Mobile banking services adoption in Pakistan : are there gender differences?
Glavee-Geo, Richard
;
Shaikh, Aijaz Ahmed
;
Karjaluoto, Heikki
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1088-1112
Persistent link: https://www.econbiz.de/10011815026
Saved in:
56
Role of mobile banking servicescape on customer attitude and engagement : an empirical investigation in India
Sahoo, Debjani
;
Pillai, Sreejesh S.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1113-1130
Persistent link: https://www.econbiz.de/10011815032
Saved in:
57
Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
Saved in:
58
Bank adoption of mobile banking : stakeholder perspective
Mullan, Jennifer
;
Bradley, Laura
;
Loane, Sharon
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1152-1172
Persistent link: https://www.econbiz.de/10011815047
Saved in:
59
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Khian Sin Ong
;
Bang, Nguyen
;
Sharifah Faridah Syed Alwi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 370-390
Persistent link: https://www.econbiz.de/10011731393
Saved in:
60
Stock exchange brands as an influence on investor behavior
Çal, Betül
;
Lambkin, Mary
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 391-410
Persistent link: https://www.econbiz.de/10011731395
Saved in:
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