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Search: "The international journal of bank marketing : IJBM"
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Consumer behaviour
135
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Bank
102
Beziehungsmarketing
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Relationship marketing
85
Customer satisfaction
66
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Großbritannien
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The international journal of bank marketing : IJBM
426
Source
All
ECONIS (ZBW)
323
OLC EcoSci
103
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121
Services branding triangle : examining the triadic service brand promises for creating a strong brand in banking industry
Pinar, Musa
;
Girard, Tulay
;
Trapp, Paul
;
Eser, Zeliha
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 529-549
Persistent link: https://www.econbiz.de/10011593969
Saved in:
122
Online corporate social responsibility (CSR) disclosure in the banking industry : evidence from Turkey
Kiliç, Merve
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 550-569
Persistent link: https://www.econbiz.de/10011593982
Saved in:
123
Ethical fairness in financial services complaint handling
Chalmers, Sally
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 570-586
Persistent link: https://www.econbiz.de/10011593995
Saved in:
124
Consumer preferences for banking technologies by age groups
Harris, Michael
;
Cox, K. Chris
;
Musgrove, Carolyn Findley
; …
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 587-602
Persistent link: https://www.econbiz.de/10011594035
Saved in:
125
Mobile banking, buying and payments
Karjaluoto, Heikki
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008823868
Saved in:
126
Trust in financial services : new theories and insights
Sekhon, Harjit
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003940987
Saved in:
127
Towards a universal model of internet banking adoption : initial conceptualization
Harrison, Tina Suzanne
;
Onyia, Okey Peter
;
Tagg, Stephen K.
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
7
,
pp. 647-687
Persistent link: https://www.econbiz.de/10010423921
Saved in:
128
Building brand equity in retail banks : the case of Trinidad and Tobago
Rambocas, Meena
;
Kirpalani, Vishnu M.
;
Simms, Errol A.
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
4
,
pp. 300-320
Persistent link: https://www.econbiz.de/10010387139
Saved in:
129
Multiple perspectives on customer relationships : editorial
Heinonen, Kristina
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
6
,
pp. 450-456
Persistent link: https://www.econbiz.de/10010415439
Saved in:
130
Modeling and analysis of bank customer satisfaction using neural networks approach
Zeinalizadeh, Nooshin
;
Shojaie, Amir Abbas
; …
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 717-732
Persistent link: https://www.econbiz.de/10011456303
Saved in:
131
Perception of bank employees' towards working environment of selected Indian universal banks
Kaur, Gagandeep
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
1
,
pp. 58-77
Persistent link: https://www.econbiz.de/10010530074
Saved in:
132
Spatial analysis of the distribution and determinants of bank branch presence in Ghana
Ansong, David
;
Chowa, Gina A. N.
;
Adjabeng, Bernice Korkor
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 201-222
Persistent link: https://www.econbiz.de/10011383533
Saved in:
133
How the personality of retail bank customers interferes with the relationship between service quality and loyalty
Al-Hawari, Mohd Ahmad
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
1
,
pp. 41-57
Persistent link: https://www.econbiz.de/10010530075
Saved in:
134
Value co-destruction between customers and frontline employees : a social system perspective
Kashif, Muhammad
;
Zarkada, Anna
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 672-691
Persistent link: https://www.econbiz.de/10011456298
Saved in:
135
The effects of empathy and listening of salespeople on relationship quality in the retail banking industry : the moderating role of felt stress
Itani, Omar S.
;
Inyang, Aniefre Eddie
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 692-716
Persistent link: https://www.econbiz.de/10011456301
Saved in:
136
A study of mobile banking usage in Iran
Mohammadi, Hossein
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 733-759
Persistent link: https://www.econbiz.de/10011456304
Saved in:
137
Online banking adoption : a factor validation and satisfaction causation study in the context of Indian banking customers
Sikdar, Pallab
;
Kumar, Amresh
;
Makkad, Munish
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 760-785
Persistent link: https://www.econbiz.de/10011456305
Saved in:
138
Effects of religiosity on consumer attitudes toward Islamic banking in Egypt
Abou-Youssef, Mariam
;
Kortam, Wael
;
Abou-Aish, Ehab
; …
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 786-807
Persistent link: https://www.econbiz.de/10011456306
Saved in:
139
Financial literacy and portfolio diversification : an observation from the Tunisian stock market
Mouna, Amari
;
Jarboui, Anis
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 808-822
Persistent link: https://www.econbiz.de/10011456313
Saved in:
140
Corporate social responsibility and service innovation on customer loyalty : an empirical investigation in wealth management services
Yeh, Ying-Pin
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 823-839
Persistent link: https://www.econbiz.de/10011456319
Saved in:
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