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~subject:"Kundenzufriedenheit"
~isPartOf:"Journal of service research"
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Search: subject_exact:"Dienstleistung"
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Kundenzufriedenheit
Dienstleistung
18
Services
18
Dienstleistungssektor
13
Service industry
13
Dienstleistungsqualität
12
Service quality
12
Consumer behaviour
8
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Beziehungsmarketing
5
Customer satisfaction
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Dienstleistungsinnovation
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Relationship marketing
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Dienstleistungsmarketing
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service design
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service innovation
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artificial intelligence
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transformative service research
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Service-dominant logic
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machine learning
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service experience
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service research priorities
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service robots
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Journal of service research
The journal of services marketing
14
The service industries journal
11
Journal of service management
9
Journal of service research : JSR
9
Services marketing quarterly
7
Journal of retailing and consumer services
5
International journal of hospitality management
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Journal of business research : JBR
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Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
4
SpringerLink / Bücher
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Gabler Edition Wissenschaft
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Journal of service theory and practice
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Service business
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Fokus Dienstleistungsmarketing
2
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
2
Ilmenauer Schriften zur Betriebswirtschaftslehre
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International journal of business innovation and research : IJBIR
2
International journal of contemporary hospitality management
2
International journal of innovation management
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International journal of quality and service sciences
2
International journal of services and operations management
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Journal of marketing
2
Journal of marketing theory and practice
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Psychology & marketing
2
Service business : an international journal
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Tourism analysis : an interdisciplinary tourism & hospitality journal
2
Academy of Management journal : AMJ
1
Acta oeconomica : periodical of the Hungarian Academy of Sciences
1
Australasian marketing journal
1
Berichte aus Energie- und Umweltforschung
1
Bremer Schriften zur integrierten Produkt- und Prozessentwicklung
1
Business research
1
Development, Growth and Finance of Organizations from an Eastern European Context : the 2015 Griffiths School of Management Annual Conference on Business, Entrepreneurship and Ethics (GSMAC)
1
Dienstleistungsmanagement, Dienstleistungsmarketing
1
Dynamik mit Verantwortung
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Electronic commerce research
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Electronic commerce research and applications
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European journal of marketing
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ECONIS (ZBW)
5
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1
Free-to-fee transformation of industrial services
Mustak, Mekhail
;
Ulaga, Wolfgang
;
Grohmann, Marcella Maria
- In:
Journal of service research
26
(
2023
)
1
,
pp. 21-43
Persistent link: https://www.econbiz.de/10014246191
Saved in:
2
Consumers on the job : contextualization crafting in expert services
Azzari, Courtney Nations
;
Anderson, Laurel
;
Mende, Martin
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 520-541
Persistent link: https://www.econbiz.de/10012662583
Saved in:
3
Replaced by a robot : service implications in the age of the machine
McLeay, Fraser
;
Osburg, Victoria Sophie
;
Yoganathan, Vignesh
- In:
Journal of service research
24
(
2021
)
1
,
pp. 104-121
Persistent link: https://www.econbiz.de/10012426765
Saved in:
4
Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.
;
Field, Joy M.
;
Fotheringham, Darima
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 329-353
Persistent link: https://www.econbiz.de/10012592938
Saved in:
5
Customer ethnic bias in service encounters
Linzmajer, Marc
;
Brach, Simon
;
Walsh, Gianfranco
; …
- In:
Journal of service research
23
(
2020
)
2
,
pp. 194-210
Persistent link: https://www.econbiz.de/10012216633
Saved in:
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