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subject:"Globalization"
isPartOf:"Asia Pacific journal of marketing and logistics"
~subject:"Customer satisfaction"
~isPartOf:"The international journal of bank marketing : IJBM"
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Globalization
Customer satisfaction
India
66
Indien
66
Consumer behaviour
34
Konsumentenverhalten
34
Kundenzufriedenheit
17
Bank
15
Dienstleistungsqualität
13
Service quality
13
Beziehungsmarketing
12
Relationship marketing
12
Electronic Banking
8
Electronic banking
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Privatkundengeschäft
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Innovationsakzeptanz
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Consumer attitudes
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Einzelhandel
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Banking
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Brand image
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19
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Choudhury, Koushiki
2
Gupta, Nitin
2
Bandyopadhyay, Nirmalya
1
Batra, Dharminder Kumar
1
Choudhry, Koushiki
1
Gera, Rajat
1
Ismail, Hina
1
Iyer, Rajesh
1
Jaiswal, Deepak
1
Johlke, Mark C.
1
Kant, Rishi
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Kaura, Vinita
1
Kumar Datta, Saroj
1
Kumar, Amresh
1
Makkad, Munish
1
Marakarkandy, Bijith
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Mishra, Vishal
1
Mittal, Arun
1
Mittal, Sanjiv
1
Nath Sanyal, Shamindra
1
Paul, Justin
1
Paul, Rik
1
Ponnam, Abhilash
1
Raitani, Sonika
1
Saleem, Muhammad Abid
1
Sikdar, Pallab
1
Singh, Nidhi
1
Sinha, Neena
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Srivastava, Shalini
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1
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Asia Pacific journal of marketing and logistics
The international journal of bank marketing : IJBM
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
26
International journal of Indian culture and business management
20
Economic developments in India : quarterly update : analysis, reports, policy documents
19
International journal of business and globalisation : IJBG
17
The Indian economic journal
17
International journal of services and operations management
16
Global business review
15
China, India and the international economic order
13
Finance India : the quarterly journal of Indian Institute of Finance
12
Foreign trade review : quarterly journal of Indian Institute of Foreign Trade
12
Diversity and change in modern India : economic, social and political approaches
11
International journal of business information systems : IJBIS
11
The Asian economic review : journal of the Indian Institute of Economics
11
Globalisation and contemporary economic scenario ; 2
10
Paradigm : the journal of Institute of Management Technology
10
Global economic meltdown and Indian economy
9
Globalisation and contemporary economic scenario ; 1
9
Globalisation and world economic policies ; 2
9
International journal of business excellence
9
SpringerLink / Bücher
9
Emerging giants : China and India in the world economy
8
International journal of business excellence : IJBEX
8
International journal of emerging markets
8
International trade : regionalism and multilateralism
8
Journal of business research : JBR
8
Journal of global marketing
8
Manthan : journal of commerce and management
8
World Trade Organisation and Indian economic reforms ; 2
8
GITAM journal of management : a quarterly publication of GITAM Institute of Management
7
Globalisation, employment and mobility : the South Asian experience
7
Globalization and politics in India
7
Indian economy under globalisation process
7
International business review : the official journal of the European International Business Academy
7
Management international review : mir ; journal of international business
7
Marketing in the new global order : challenges and opportunities
7
South Asian journal of management : SAJM
7
The TQM journal : the international review of organizational improvement
7
Vision : the journal of business perspective
7
Working paper
7
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ECONIS (ZBW)
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1
Relative importance of service value by customer relationship stages : evidence from the Indian retail banking
Ponnam, Abhilash
;
Paul, Rik
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 319-334
Persistent link: https://www.econbiz.de/10011707953
Saved in:
2
Consumer preference and satisfaction of M-wallets : a study on North Indian consumers
Singh, Nidhi
;
Srivastava, Shalini
;
Sinha, Neena
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 944-965
Persistent link: https://www.econbiz.de/10011788266
Saved in:
3
Customer orientation as a psychological construct : evidence from Indian B-B salespeople
Johlke, Mark C.
;
Iyer, Rajesh
- In:
Asia Pacific journal of marketing and logistics
29
(
2017
)
4
,
pp. 704-720
Persistent link: https://www.econbiz.de/10011791953
Saved in:
4
The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
Kant, Rishi
;
Jaiswal, Deepak
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011731400
Saved in:
5
Impact of service quality on customer satisfaction in private and public sector banks
Paul, Justin
;
Mittal, Arun
;
Srivastav, Garima
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 606-622
Persistent link: https://www.econbiz.de/10011606120
Saved in:
6
Predictors of customer loyalty in the Pakistani banking industry : a moderated-mediation study
Saleem, Muhammad Abid
;
Zahra, Sadaf
;
Ismail, Hina
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011593803
Saved in:
7
Online banking adoption : a factor validation and satisfaction causation study in the context of Indian banking customers
Sikdar, Pallab
;
Kumar, Amresh
;
Makkad, Munish
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 760-785
Persistent link: https://www.econbiz.de/10011456305
Saved in:
8
Evaluating customer-perceived service quality in business management education in India : a study in topsis modeling
Choudhury, Koushiki
- In:
Asia Pacific journal of marketing and logistics
27
(
2015
)
2
,
pp. 208-225
Persistent link: https://www.econbiz.de/10010532599
Saved in:
9
Customer personality and relationship satisfaction : empirical evidence from Indian banking sector
Mishra, Vishal
;
Vaithianathan, Sridhar
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
2
,
pp. 122-142
Persistent link: https://www.econbiz.de/10011326063
Saved in:
10
An evaluation of an integrated perspective of perceived service quality for retail banking services in India
Mittal, Sanjiv
;
Gera, Rajat
;
Batra, Dharminder Kumar
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 330-350
Persistent link: https://www.econbiz.de/10011383612
Saved in:
11
Classification of service quality attributes using Kano's model : a study in the context of the Indian banking sector
Bandyopadhyay, Nirmalya
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 457-470
Persistent link: https://www.econbiz.de/10011384252
Saved in:
12
Service quality and customers' behavioural intentions : class and mass banking and implications for the consumer and society
Choudhry, Koushiki
- In:
Asia Pacific journal of marketing and logistics
27
(
2015
)
5
,
pp. 735-757
Persistent link: https://www.econbiz.de/10011478834
Saved in:
13
Drivers of customers' switching behaviour in Indian banking industry
Vyas, Vishal
;
Raitani, Sonika
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
4
,
pp. 321-342
Persistent link: https://www.econbiz.de/10010387137
Saved in:
14
Service quality and customers' purchase intentions : an empirical study of the Indian banking sector
Choudhury, Koushiki
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
7
,
pp. 529-543
Persistent link: https://www.econbiz.de/10010200804
Saved in:
15
Re-examining and empirically validating the End User Computing Satisfaction models for satisfaction measurement in the internet banking context
Marakarkandy, Bijith
;
Yajnik, Nilay
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
6
,
pp. 440-455
Persistent link: https://www.econbiz.de/10010189492
Saved in:
16
Antecedents of customer satisfaction : a study of Indian public and private sector banks
Kaura, Vinita
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
3
,
pp. 167-186
Persistent link: https://www.econbiz.de/10009733567
Saved in:
17
The impact of globalization on consumer acculturation : a study of urban, educated, middle class Indian consumers
Gupta, Nitin
- In:
Asia Pacific journal of marketing and logistics
24
(
2012
)
1
,
pp. 41-58
Persistent link: https://www.econbiz.de/10009492374
Saved in:
18
Globalization does lead to change in consumer behavior : an empirical evidence of impact of globalization on changing materialistic values in Indian consumers and its aftereffects
Gupta, Nitin
- In:
Asia Pacific journal of marketing and logistics
23
(
2011
)
3
,
pp. 251-269
Persistent link: https://www.econbiz.de/10009269546
Saved in:
19
The effect of perceived quality on brand equity : an empirical study on generic drugs
Nath Sanyal, Shamindra
;
Kumar Datta, Saroj
- In:
Asia Pacific journal of marketing and logistics
23
(
2011
)
5
,
pp. 604-625
Persistent link: https://www.econbiz.de/10009408824
Saved in:
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