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~subject:"Online-Handel"
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ECONIS (ZBW)
40
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1
The effect of online company responses on app review quality
Su, Qiuli
;
Namin, Aidin
;
Ketron, Seth
- In:
Journal of consumer marketing
41
(
2024
)
1
,
pp. 110-125
Persistent link: https://www.econbiz.de/10014471248
Saved in:
2
Research on online shopping contextual cues : refining classification from text mining
Wang, Lin
;
Gao, Huaxia
;
Zhao, Yang
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
11
,
pp. 2704-2726
Persistent link: https://www.econbiz.de/10014430281
Saved in:
3
Evaluation of fresh food logistics service quality using online customer reviews
Chen, Shan
;
Wang, Yibing
;
Han, Shuihua
;
Lim, Ming Kim
- In:
International journal of logistics : research and …
26
(
2023
)
8
,
pp. 917-933
Persistent link: https://www.econbiz.de/10014322171
Saved in:
4
How online reviews with different influencing factors affect the diffusion of new products
Sun, Bing
;
Kang, Min
;
Zhao, Shunyao
- In:
International journal of consumer studies
47
(
2023
)
4
,
pp. 1377-1396
Persistent link: https://www.econbiz.de/10014325988
Saved in:
5
Mining sustainable fashion e-commerce : social media texts and consumer behaviors
Shen, Zheng
- In:
Electronic commerce research
23
(
2023
)
2
,
pp. 949-971
Persistent link: https://www.econbiz.de/10014252077
Saved in:
6
Systematic differences in online reviews of hotel services between business and leisure travelers
Kim, Jong Min
;
Ma, Haoxiang
;
Park, Sungjun
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 189-205
Persistent link: https://www.econbiz.de/10014246966
Saved in:
7
Unintended emotional effects of online health communities : a text mining-supported empirical study
Zhou, Jiaqi
;
Zhang, Qingpeng
;
Zhou, Sijia
;
Li, Xin
; …
- In:
MIS quarterly
47
(
2023
)
1
,
pp. 195-226
Persistent link: https://www.econbiz.de/10013556956
Saved in:
8
What consumer complaints should hoteliers prioritize? : analysis of online reviews under different market segments
Wu, Jie
;
Zhao, Narisa
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10013545795
Saved in:
9
The "idea advantage" : how content sharing strategies impact engagement in online learning platforms
Narang, Unnati
;
Yadav, Manjit S.
;
Rindfleisch, Aric
- In:
Journal of marketing research
59
(
2022
)
1
,
pp. 61-78
Persistent link: https://www.econbiz.de/10012801820
Saved in:
10
Can reviews predict reviewers' numerical ratings? : the underlying mechanisms of customers' decisions to rate products using Latent Dirichlet Allocation (LDA)
Poushneh, Atieh
;
Rajabi, Reza
- In:
Journal of consumer marketing
39
(
2022
)
2
,
pp. 230-241
Persistent link: https://www.econbiz.de/10013165333
Saved in:
11
Differential effects of online review characteristics on innovators and imitators in new product adoption
Su, Qiuli
;
Wu, Jianan
- In:
International journal of advertising : the review of …
41
(
2022
)
7
,
pp. 1338-1357
Persistent link: https://www.econbiz.de/10013417500
Saved in:
12
How to identify product defects and segment consumer groups on an online auto forum
Sun, Bing
;
Mao, Hongying
;
Yin, Chengshun
- In:
International journal of consumer studies
46
(
2022
)
6
,
pp. 2270-2287
Persistent link: https://www.econbiz.de/10013412139
Saved in:
13
What affects the online ratings of restaurant consumers : a research perspective on text-mining big data analysis
Liu, Jun
;
Yu, Yunyun
;
Mehraliyev, Fuad
;
Hu, Sike
;
Chen, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
10
,
pp. 3607-3633
Persistent link: https://www.econbiz.de/10013412933
Saved in:
14
Attribute sentiment scoring with online text reviews : accounting for language structure and missing attributes
Chakraborty, Ishita
;
Kim, Minkyung
;
Sudhir, K.
- In:
Journal of marketing research
59
(
2022
)
3
,
pp. 600-622
Persistent link: https://www.econbiz.de/10013258058
Saved in:
15
What consumers think about product self-assembly : insights from big data
Safi, Roozmehr
- In:
Journal of business research : JBR
153
(
2022
),
pp. 341-354
Persistent link: https://www.econbiz.de/10013534050
Saved in:
16
How to improve learning experience in MOOCs an analysis of online reviews of business courses on Coursera
Wei, Xiaoxia
;
Viriya Taecharungroj
- In:
The international journal of management education
20
(
2022
)
3
,
pp. 1-17
Persistent link: https://www.econbiz.de/10013535874
Saved in:
17
Mining online reviews with a Kansei-integrated Kano model for innovative product design
Jin, Jian
;
Jia, Danping
;
Chen, Kejia
- In:
International journal of production research
60
(
2022
)
22
,
pp. 6708-6727
Persistent link: https://www.econbiz.de/10013501118
Saved in:
18
Space norms for constructing quality reviews on online consumer review sites
Hou, Jinghui
;
Ma, Xiao
- In:
Information systems research : ISR
33
(
2022
)
3
,
pp. 1093-1112
Persistent link: https://www.econbiz.de/10013373612
Saved in:
19
Understanding consumers' sentiment expressions in online reviews : a hybrid approach
La, Liqing
;
Xu, Feifei
;
Ren, Qun
;
Zhen, Feng
;
Lobsang, Tashi
- In:
Journal of international consumer marketing
34
(
2022
)
4
,
pp. 465-479
Persistent link: https://www.econbiz.de/10013361585
Saved in:
20
Mining the text of online consumer reviews to analyze brand image and brand positioning
Alzate, Miriam
;
Arce-Urriza, Marta
;
Cebollada, Javier
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-29
Persistent link: https://www.econbiz.de/10013364470
Saved in:
21
Determining banking service attributes from online reviews : text mining and sentiment analysis
Mittal, Divya
;
Agrawal, Shiv Ratan
- In:
International journal of bank marketing
40
(
2022
)
3
,
pp. 558-577
Persistent link: https://www.econbiz.de/10013396370
Saved in:
22
Scenario building in an interactive environment and online communication
Retek, Mihaly
- In:
Technological forecasting & social change : an …
162
(
2021
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012665171
Saved in:
23
Using unlabeled data mining to detect customer perceptions of undefined commodity problems
Wu, Yiqiong
;
Zhu, Qing
;
Liu, Shan
;
Zhang, Fan
;
Wang, Linbo
- In:
International journal of services technology and …
27
(
2021
)
3
,
pp. 209-228
Persistent link: https://www.econbiz.de/10012594219
Saved in:
24
Is this the beginning of the end for retail websites? : a professional perspective
Ramos, Ricardo F.
;
Rita, Paulo
;
Moro, Sérgio
- In:
International journal of internet marketing and …
15
(
2021
)
3
,
pp. 260-280
Persistent link: https://www.econbiz.de/10012598982
Saved in:
25
Impact of visual information on online consumer review behavior : evidence from a hotel booking website
Kim, Molan
;
Lee, Seung Min
;
Choi, Sanghak
;
Kim, Sang Yong
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012502720
Saved in:
26
The effect of content depth and deviation on online review helpfulness : evidence from double-hurdle model
Wu, Chaojiang
;
Mai, Feng
;
Li, Xiaolin
- In:
Information & management : the internat. journal of …
58
(
2021
)
2
,
pp. 1-12
Persistent link: https://www.econbiz.de/10012494899
Saved in:
27
Analysing the interrelationship between online reviews and sales : the role of review length and sentiment index in electronic markets
Aggarwal, Anu Gupta
;
Aakash
- In:
International journal of internet marketing and …
14
(
2020
)
4
,
pp. 361-376
Persistent link: https://www.econbiz.de/10012512662
Saved in:
28
Finding useful solutions in online knowledge communities : a theory-driven design and multilevel analysis
Liu, Xiaomo
;
Wang, G. Alan
;
Fan, Weiguo
;
Zhang, Zhongju
- In:
Information systems research : ISR
31
(
2020
)
3
,
pp. 731-752
Persistent link: https://www.econbiz.de/10012298122
Saved in:
29
Lifestyles in Amazon : evidence from online reviews enhanced recommender system
Huang, Yinghui
;
Liu, Hui
;
Li, Weiqing
;
Wang, Zichao
; …
- In:
International journal of market research
62
(
2020
)
6
,
pp. 689-706
Persistent link: https://www.econbiz.de/10012309005
Saved in:
30
Motivation and satisfaction of Chinese and U.S. tourists in restaurants : a cross-cultural text mining of online reviews
Jia, Susan
- In:
Tourism management : research, policies, practice
78
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012165771
Saved in:
31
Unfolding the characteristics of incentivized online reviews
Costa, Ana
;
Guerreiro, João Pedro Silva Martins
;
Moro, …
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 272-281
Persistent link: https://www.econbiz.de/10011995624
Saved in:
32
Examining the relevance of online customer textual reviews on hotels' product and service attributes
Xu, Xun
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 141-163
Persistent link: https://www.econbiz.de/10011997154
Saved in:
33
Understanding the topics of export cross-border e-commerce consumers feedback : an LDA approach
Mou, Jian
;
Ren, Gang
;
Qin, Chunxiu
;
Kurcz, Kerry
- In:
Electronic commerce research
19
(
2019
)
4
,
pp. 749-777
Persistent link: https://www.econbiz.de/10012126597
Saved in:
34
Behind the ratings : text mining of restaurant customers' online reviews
Jia, Susan
- In:
International journal of market research : JMRS ; the …
60
(
2018
)
6
,
pp. 561-572
Persistent link: https://www.econbiz.de/10011980251
Saved in:
35
Measuring customer agility from online reviews using big data text analytics
Zhou, Shihao
;
Qiao, Zhilei
;
Du, Qianzhou
;
Wang, G. Alan
; …
- In:
Journal of management information systems : JMIS
35
(
2018
)
2
,
pp. 510-539
Persistent link: https://www.econbiz.de/10011885763
Saved in:
36
Predictive analysis of emotions for improving customer services
Jain, Vinay Kumar
;
Kumar, Shishir
- In:
Applying predictive analytics within the service sector
,
(pp. 125-134)
.
2017
Persistent link: https://www.econbiz.de/10011637810
Saved in:
37
Roles of negative emotions in customers' perceived helpfulness of hotel reviews on a user-generated review website : a text mining approach
Lee, Minwoo
;
Jeong, Miyoung
;
Lee, Jongseo
- In:
International journal of contemporary hospitality management
29
(
2017
)
2
,
pp. 762-783
Persistent link: https://www.econbiz.de/10011687726
Saved in:
38
The determinants of online customer ratings: a combined domain ontology and topic text analytics approach
Chen, Runyu
;
Xu, Wei
- In:
Electronic commerce research
17
(
2017
)
1
,
pp. 31-50
Persistent link: https://www.econbiz.de/10011699090
Saved in:
39
The antecedents of customer satisfaction and dissatisfaction toward various types of hotels : a text mining approach
Xu, Xun
;
Li, Yibai
- In:
International journal of hospitality management
55
(
2016
),
pp. 57-69
Persistent link: https://www.econbiz.de/10011497929
Saved in:
40
Applying a bilingual model to mine e-commerce satisfaction sentiment
Yan, Gongjun
;
He, Wu
;
Shi, Hui
;
Rawat, Danda B.
- In:
Journal of management analytics
1
(
2014
)
4
,
pp. 285-300
Persistent link: https://www.econbiz.de/10011729840
Saved in:
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