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Rational and emotional factors of customer satisfaction and brand loyalty in a business-to-business setting

Elsäßer, Marc; Wirtz, Bernd W. - In: The journal of business & industrial marketing 32 (2017) 1, pp. 139-153

Persistent link: https://www.econbiz.de/10011609381

Success factors of management consulting

Bronnenmayer, Matias; Wirtz, Bernd W.; Göttel, Vincent - In: Review of managerial science 10 (2016) 1, pp. 1-34

Persistent link: https://www.econbiz.de/10011669889

Bürgerorientierte WEB 2.0-Services : eine empirische Analyse aus Bürgersicht

Wirtz, Bernd W.; Göttel, Vincent; Thomas, Marc-Julian; … - 2016 - 1. Auflage, neue Ausgabe

Verlagsinfo: Social Media ist für viele Bürgerinnen und Bürger ein wichtiger Bestandteil ihres Alltages geworden. Eine Bürgerorientierung der öffentlichen Verwaltung legt dementsprechend auch ein verstärktes Engagement im Umfeld von Web 2.0 und Social Media nahe. Die erfolgreiche...

Persistent link: https://www.econbiz.de/10011754103

User integration in social media : an empirical analysis

Wirtz, Bernd W.; Nitzsche, Philipp T.; Ullrich, Sebastian - In: International journal of electronic business 11 (2014) 1, pp. 63-84

Persistent link: https://www.econbiz.de/10010390844

Determinants of social media website attractiveness

Wirtz, Bernd W.; Piehler, Robert; Ullrich, Sebastian - In: Journal of electronic commerce research : JECR 14 (2013) 1, pp. 11-33

Persistent link: https://www.econbiz.de/10009766341

Success factors of brand community management in social media

Göttel, Vincent; Wirtz, Bernd W.; Langer, Paul F. - In: International journal of electronic business : IJEB 16 (2021) 1, pp. 1-31

Persistent link: https://www.econbiz.de/10012508936

Digital Government : Strategy, Government Models and Technology

Wirtz, Bernd W. - 2022

Digitization, the global networking of individuals and organizations, and the transition from an industrial to an …

Persistent link: https://www.econbiz.de/10013392541

Kundenbindungsmanagement bei Internet-Geschäftsmodellen - eine empirische Analyse

Wirtz, Bernd W.; Lihotzky, Nikolai - In: Die Zukunft des Electronic Business, (pp. 31-52). 2003

Persistent link: https://www.econbiz.de/10001737647

Perceived quality of web-based financial advice and its impacts

Pistoia, Adriano; Wirtz, Bernd W.; Elsäßer, Marc - In: International journal of electronic business 12 (2015) 4, pp. 319-344

Persistent link: https://www.econbiz.de/10011548165

Local e-government and user satisfaction with city portals : the citizens’ service preference perspective

Wirtz, Bernd W.; Kurtz, Oliver Tuna - In: International review on public and non-profit marketing 13 (2016) 3, pp. 265-287

In the past decade, governments all over the world have incrementally employed E-Government websites to improve public administration efficiency by augmenting the effectiveness, quality, transparency and availability of information and services for their citizens. Despite the increased interest...

Persistent link: https://www.econbiz.de/10011746550