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Service innovation quality in healthcare : service innovativeness and organisational renewal as driving forces

Mu, Yu; Bossink, Bart; Vinig, Tsvi G. - In: Total quality management & business excellence 30 (2019) 11, pp. 1219-1234

Persistent link: https://www.econbiz.de/10012199834

Service innovation in healthcare : a systematic literature review

Guarcello, Claudio; Vargas, Eduardo Raupp de - In: Latin American business review 21 (2020) 4, pp. 353-369

Persistent link: https://www.econbiz.de/10012387723

A service design approach to healthcare innovation : from decision-making to sense-making and institutional change

Patrício, Lia; Teixeira, Jorge Grenha; Vink, Josina - In: AMS review : official publication of the Academy of … 9 (2019) 1/2, pp. 115-120

Persistent link: https://www.econbiz.de/10012113581

Service design in healthcare : a segmentation-based approach

Engström, Jon; Norin, Olof; De Gosson de Varennes, Serge; … - In: Journal of service management 33 (2022) 6, pp. 50-78

Persistent link: https://www.econbiz.de/10013537611

Service innovation is urgent in healthcare

Berry, Leonard L. - In: AMS review : official publication of the Academy of … 9 (2019) 1/2, pp. 78-92

Persistent link: https://www.econbiz.de/10012113572

Value co-creation on a shared healthcare platform : impact on service innovation, perceived value and patient welfare

Akter, Shahriar; Babu, Mujahid Mohiuddin; Hossain, Md Afnan - In: Journal of business research : JBR 140 (2022), pp. 95-106

Persistent link: https://www.econbiz.de/10013040704

Human-Centered Service Design for Healthcare Transformation : Development, Innovation, Change

Pfannstiel, Mario A. (ed.) - 2023

highlights ways to systematically improve the provision of healthcare services to different target and age groups in order to …-Centred Service Design and Trans-formative Innovation: Beginning to under-stand how innovation culture shifts within the public health … for Health and Social Care Transformation (Kris Kalkman) -- Chapter 6. Educational challenges in integrating healthcare …