The field of competence studies has grown exponentially. It has gained wide interest in all sectors of education, in various types of organizations, in research and in consultancy. Competence-based education, training and development, competence management and core-competence strategy have been...

We want to invite researchers working in such diverse fields as network applications, telecommunications, call-centers and pure queueing theory to participate. In all these research fields models show up in which the customers play a more active role than in the traditional queueing models such...

Exploring a range of international case studies, the Symposium will investigate the strategic directions adopted to guide destination development and marketing initiatives, examining how wine and food has been used as a mechanism to attract visitors from China to their destinations.