The theme of the conference is “Linking Human and Technology for Sustained Competitive Advantage ”. Conference Objectives: - to provide a platform for those interested in the discipline of service management to share constructive ideas, innovative research findings, and remarkable...

Papers on the following themes are invited: - Theories of economic development and sustainability - Innovation, growth and sustainability - Learning, capability-building and system innovation - Sectoral innovation studies and sustainability - Transnational knowledge, technology and governance...