Topics: • Account management (including consultations, transactions etc.) • Payment (i.e. mobile payment) • Added value (including geolocalisation; acquisition of new clients; as a tool for sales and marketing etc.) [gemäß den Informationen des Anbieters - according to site editor's...

The conference will look at issues such as: • What is the best business model for direct online channels? Could examples from other sectors be applied to the financial sector? • How can banks use new technologies to create richer customer interactions? What impact do Web 2.0 social networks...