Academics, researchers, managers, administrators, support staff in the areas of focus of the Conference are invited to submit theoretical contributions, empirical analyses, experiences, case studies or reflections aimed at quality and excellence in services. Areas of focus 1. Education 2....

This conference has been cancelled. Both academics and practitioners are welcome to discuss current issues, exchange information, knowledge, and experiences across the various domains of services. Areas of focus: 1. Education; 2. Health care; 3. Local government and public services; 4. Tourism...