Sessions: Agriculture, fisheries and food security; Climate change mitigation and adaptation; Climate risk management in the perspective of human security; Economics of Environmental and Natural Resources; Education, health, wealth, and human welfare; Environmental services and their...

Financial services customers are using more and more channels – such as call centres, online banking etc. This trend looks permanent, but must be managed carefully and efficiently, as the cost of using more channels continues to grow. This year’s Efma Congress will therefore look at the...