Развитие человеческого капитала в условиях неопределенности

The high level of uncertainty in the development of the Russian economy at the current stage is predetermined by the negative impact of the Covid-19 pandemic and the growth of sanctions restrictions. The socio-economic consequences of these factors continue to constrain the development of all sectors of the economy and their human capital. The professional activity of almost all specialists has undergone numerous changes. The above circumstances testify to the relevance of the subject of this article in modern conditions. The purpose of the article is to substantiate the key role of the competence Communicative Effectiveness in the formation of human capital in a situation of uncertainty on the example of one of the organizations in the banking sector based on the results of the study. The Assessment Center was used as the main data collection method. In addition, the article used information processing methods, qualitative and quantitative analysis, correlation analysis, visualization of the results. The study of the phenomenon of situation uncertainty using the methodology of the Assessment Center has important advantages over traditional studies using questionnaires. The difference of this study lies in the fact that the situation of uncertainty objectively already exists, and the Assessment Center procedure makes it possible to trace which managerial and professional competencies middle managers use to develop strategies for their behavior. In the course of the study, the key role of the Communicative Efficiency competence in the formation of human capital and the choice of behavior strategies by middle managers in a situation of uncertainty was revealed.