Human vs robot baristas during the COVID-19 pandemic : effects of masks and vaccines on perceived safety and visit intention
Year of publication: |
2023
|
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Authors: | Choi, Miju ; Choi, Youngjoon ; Kim, Seongseop ; Badu-Baiden, Frank |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 35.2023, 2, p. 469-491
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Subject: | Barista type | COVID-19 | Human-robot interaction | Mask | Safety | Service robot | Vaccination | Impfung | Coronavirus | Roboter | Robot | Infektionsschutz | Infection control | Arbeitsschutz | Occupational safety | Konsumentenverhalten | Consumer behaviour |
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