Advances in librarianship

Understanding information-seeking : the public library context / Gloria J. Leckie, Lisa M. Given -- Going where the users are : we'll get there only if we want to / Diane Kresh -- Building networks, building trust : statewide virtual reference / Buff Hirko -- The changing role of the info-entrepreneur / Mary Ellen Bates -- Understanding the picture user / Henry Pisciotta -- Evaluating user information needs through a library portal environment : new opportunity and new challenges / Dongming Zhang -- Providing library services for urban children : challenges and strategies / Sheri Anita Massey, Ann Carlson Weeks, Teresa Y. Neely -- Three decades of challenges and changes in US embassy libraries around the world / Wendy A. Simmons