12 Steps to Better Benchmarking
| Year of publication: |
2000
|
|---|---|
| Authors: | Hacker, Marla E. ; Kleiner, Brian M. |
| Published in: |
Industrial management : the magazine for better management in industry. - Norcross, Ga. : Institute of Industrial Engineers, ISSN 0019-8471, ZDB-ID 4108498. - Vol. 42.2000, 2, p. 20-25
|