A balanced scorecard analysis of performance metrics
| Year of publication: |
2004
|
|---|---|
| Authors: | Banker, Rajiv D. ; Chang, Hsihui ; Janakiraman, Surya N. ; Konstans, Constantine |
| Published in: |
European Journal of Operational Research. - Elsevier, ISSN 0377-2217. - Vol. 154.2004, 2, p. 423-436
|
| Publisher: |
Elsevier |