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E-commerce : a platform for integrated marketing ; case study on U.S. retailing
Schmidt, Inga D., (2000)
Loyalty card programs, customer relationship and information technology : an exploratory approach
Smith, Alan D., (2010)
Retailer evaluation: the crucial link between in-store processes and shopping outcomes
Gurel-Atay, Eda, (2010)
The collaboration economy : how to meet business, social, and environmental needs and gain competitive advantage
Lowitt, Eric, (2013)
A better way to design loyalty programs
Hoffman, Janet L., (2008)