A case study on the application of Fuzzy QFD in TRIZ for service quality improvement
| Year of publication: |
2008
|
|---|---|
| Authors: | Su, Chao-Ton ; Lin, Chin-Sen |
| Published in: |
Quality & Quantity: International Journal of Methodology. - Springer. - Vol. 42.2008, 5, p. 563-578
|
| Publisher: |
Springer |
| Subject: | Fuzzy QFD | TRIZ | Contradiction Matrix | E-Commerce |
| Extent: | text/html |
|---|---|
| Type of publication: | Article |
| Source: |
Persistent link: https://www.econbiz.de/10009396766