A community-based service quality training program
| Year of publication: |
1996
|
|---|---|
| Authors: | Lopa, Joseph M.La ; Holecek, Donald F. |
| Published in: |
The Journal for quality and participation. - Milwaukee, Wis : ASQ, ISSN 1040-9602, ZDB-ID 10488029. - Vol. 19.1996, 5, p. 48-53
|