A comparative Kano analysis on customer satisfaction based on customer and employment perspectives
Sakineh Noorinasab and Mohammad Hemati
| Year of publication: |
2012
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|---|---|
| Authors: | Noorinasab, Sakineh ; Hemati, Mohammad |
| Published in: |
Management science letters. - Waterloo, Ont : Growing Science, ISSN 1923-9343, ZDB-ID 25920091. - Vol. 2.2012, 5, p. 1555-1562
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| Type of publication: | Article |
|---|---|
| Language: | English |
| Notes: | Systemvoraussetzung: Acrobat Reader |
| Other identifiers: | 10.5267/j.msl.2012.05.012 [DOI] |
| Source: |
Persistent link: https://www.econbiz.de/10010077934