A comparison of private and public sector performance
Year of publication: |
2013
|
---|---|
Authors: | Caemmerer, Barbara ; Dewar, Alistair |
Published in: |
The journal of applied business research. - Littleton, Colo. : CIBER Research Inst., ISSN 0892-7626, ZDB-ID 1107555-7. - Vol. 29.2013, 5, p. 1451-1458
|
Subject: | Cross-Sectoral Comparison | Service Quality | Service Satisfaction | SERVQUAL | Dienstleistungsqualität | Service quality | Öffentlicher Sektor | Public sector | Kundenzufriedenheit | Customer satisfaction | Vergleich | Comparison | Öffentliche Dienstleistung | Public services |
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