A comparison of return rate calculation methods : evidence from 16 retailers
Year of publication: |
2021
|
---|---|
Authors: | El Kihal, Siham ; Nurullayev, Namig ; Schulze, Christian ; Skiera, Bernd |
Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 410802-4. - Vol. 97.2021, 4, p. 676-696
|
Subject: | Retailing | Product return rate | Product returns | Marketing metrics | Electronic commerce | Einzelhandel | Retail trade | Electronic Commerce | E-commerce | Online-Handel | Online retailing |
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