A comprehensive approach in measuring customer value in B2B markets from the supplier's perspective
Year of publication: |
2010
|
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Authors: | Zehetner, Andreas ; Sudarevic, Tomislav ; Pupovac, Ljubomir |
Published in: |
Conference Day 2010 : proceedings ; 5th May 2010 ; sessions: global logistics and operations, global business management, managing financial performance. - Aachen : Shaker, ISBN 978-3-8322-9078-8. - 2010, p. 221-232
|
Subject: | Lieferantenmanagement | Supplier relationship management | Kundenwert | Customer value | Lebenszyklus | Life cycle | Messung | Measurement | Bibliometrie | Bibliometrics |
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