A comprehensive framework for classification and selection of H4.0 digital technologies affecting healthcare processes in the grey environment
Year of publication: |
2022
|
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Authors: | Balouei Jamkhaneh, Hadi ; Tortorella, Guilherme Luz ; Parkouhi, Sahar Valipour ; Shahin, Reza |
Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 34.2022, 6, p. 1914-1941
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Subject: | Grey DEMATEL and grey WASPAS | H4.0 digital technology selection | Healthcare service processes | Interaction and service customization | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Informationstechnik | Information technology | Digitalisierung | Digitization | Dienstleistungsqualität | Service quality | Prozessmanagement | Business process management |
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