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Executive's guide to IT governance : improving systems processes with service management, CobiT, and ITIL
Moeller, Robert R., (2013)
Organizing for digital innovation - the role of the IT function
Leonhardt, Daniel, (2019)
IT-Governance : Zentraler Erfolgsfaktor für die digitale Transformation
Rentrop, Christopher, (2024)
QoS contract formation and evolution
Andrikopoulos, Vasilios, (2010)
E-business : organizational and technical foundations
Papazoglou, Michael P., (2006)
Business Process Management standards
Leymann, Frank, (2010)