A conceptual framework for the development of a service delivery strategy for industrial systems and products
| Year of publication: |
2004
|
|---|---|
| Authors: | Kumar, Rajesh ; Kumar, Uday |
| Published in: |
The journal of business & industrial marketing. - Bradford : Emerald, ISSN 0885-8624, ZDB-ID 6495503. - Vol. 19.2004, 4-5, p. 310-319
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