A conceptual framework of service quality in healthcare : perspectives of Indian patients and their attendants
Panchapakesan Padma, Chandrasekharan Rajendran and L. Prakash Sai
| Year of publication: |
2009
|
|---|---|
| Authors: | Panchapakesan Padma ; Rajendran, Chandrasekharan ; Sai, L. Prakash |
| Published in: |
Benchmarking : an international journal ; BIJ. - Bingley : Emerald, ISSN 1463-5771, ZDB-ID 1473104-6. - Vol. 16.2009, 2, p. 157-191
|
| Subject: | Dienstleistungsqualität | Service quality | Indien | India | Gesundheitswesen | Health care system | Gesundheitsversorgung | Health care | Patienten | Patients | Krankenhaus | Hospital |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009525690