A Conceptual Framework on Patient’s Perception of Healthcare Service Quality, and Discussion on Recent Trends in Indian Healthcare Sector

The patient’s perception of the healthcare service quality is the matter which varies gender wise, age wise, culture and jurisdiction wise, etc. so many literatures are approached to this in different ways. This study attempts to consolidate the opinions of various authors on service quality perception of patients by reviewing different articles on the same topic on a conceptual basis. This discussion is followed by the major factors affecting the health along with accessing to the new trends in the Indian healthcare sector on the basis of data from the secondary source of information. Here the findings indicate that every perception and determinants related to the healthcare are connected with the socio economic, demographic cultural, technical and politiclegal environment